Technical Lead for Operations

11 ore fa

Roma, Lazio, Italia Cosmoimd A tempo pieno
Job Title: Technical Lead for Operations

Cosmo Intelligent Medical Devices is seeking a highly skilled Technical Lead for Operations to join our team. As a key member of our operations team, you will be responsible for providing advanced technical support and expertise to ensure the optimal performance of our GI Genius system.

Key Responsibilities:
  • Technical Leadership: Serve as the main technical lead for all operational activities, providing technical guidance and support to ensure the smooth operation of our systems.
  • Support and Collaboration: Work closely with Clinical Application Specialists and production teams to provide technical support and collaborate on ongoing product improvements.
  • System Maintenance: Oversee the maintenance and updates of hardware and software components, ensuring compliance with industry standards and regulations.
  • Equipment Management: Manage the installation and maintenance of medical electrical equipment within the patient range, ensuring safety and compliance with medical standards.
  • Production Support: Provide technical support for production operations, ensuring efficient manufacturing processes and high-quality output.
  • Documentation: Create and maintain detailed technical documentation, including maintenance manuals and user instructions.
  • Training: Assist in the development and delivery of technical training programs for Clinical Application Specialists and production teams, enhancing their technical proficiency.
  • Problem Solving: Utilize strong analytical and problem-solving skills to address and resolve technical challenges efficiently.
  • Communication: Effectively communicate technical information to internal and external stakeholders, ensuring a clear understanding of product capabilities and support procedures.
Requirements:
  • Minimum of 5 years of experience in a technical support role within the medical devices or healthcare industry.
  • Strong knowledge of hardware edge/embedded devices, operating systems, and medical electrical equipment.
  • Excellent communication and collaboration abilities.
  • Proficiency in English; additional languages are an advantage.
  • Cybersecurity knowledge.
Personal Attributes:
  • Highly dynamic and adaptable to a fast-moving and innovative environment.
  • Strong analytical skills with a detail-oriented approach.
  • Ability to work independently and collaboratively across multifunctional teams.
  • Resilient and able to work effectively under stress and tight deadlines.
  • Willingness to travel as needed.

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