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Customer Experience Ambassador

2 mesi fa

Napoli, Campania, Italia Cross Border Talents A tempo pieno
About the Role

We are seeking a highly skilled Customer Support Advisor to join our team at Cross Border Talents. As a key brand representative, you will be the primary point of contact for customers, providing enthusiastic and professional support through digital platforms.

Key Responsibilities
  • Deliver exceptional customer service, addressing inquiries, resolving issues, and providing product information.
  • Assist customers across digital platforms, ensuring seamless interactions and exceeding expectations.
  • Record all interactions accurately, maintaining comprehensive records of customer interactions and actions taken.
Requirements
  • Native Italian language proficiency.
  • B2 level English language proficiency.
  • EU Citizenship or Portuguese Residency Card.
Why Work with Us

We offer a competitive compensation package, including an attractive salary, transportation allowance, health and life insurance, and a relocation package to support your transition to our dynamic office environment.

At Cross Border Talents, we value your expertise and experience, and we're committed to providing a supportive and collaborative work environment that fosters growth and success.