Chief Insurance Delivery Operations Strategist

20 ore fa


Milano, Lombardia, Italia Rgi Group A tempo pieno

We are seeking a highly skilled and experienced professional to lead our insurance delivery operations as Chief Insurance Delivery Operations Strategist.

About the Role

This is an exceptional opportunity for a talented leader to join our team at RGI Group and drive strategic growth in our insurance delivery operations.

Key Responsibilities
  • Develop and implement strategies to maximize operational impact through technical and functional services, aligning client needs with internal and external resources.
  • Lead cross-functional teams composed of business analysts, software engineers, project managers, and other professionals, ensuring their development and optimal performance.
  • Oversee several delivery lines/clusters, ensuring efficient resource allocation, meeting financial objectives, and client satisfaction.
  • Promote and monitor collaboration across various departments (e.g., Sales, R&D, Operations) to shape solutions and ensure smooth service execution and delivery.
  • Drive the design and implementation of innovative solutions, ensuring interoperability between internal teams and external system integrators.
  • Oversee resource planning and capacity management to meet project demands and client requirements.
  • Ensure adherence to financial planning, budgets, and timelines, proactively managing risks and implementing improvements.
  • Foster talent development and manage relationships with technology partners to ensure smooth integration of solutions.
  • Monitor and analyze performance metrics to ensure continuous improvement in delivery processes and customer satisfaction.
  • Identify and mitigate risks to optimize delivery efficiency and minimize cost overruns.
Requirements

To succeed in this role, you will need:

  • In-depth expertise in financial planning, capacity management, and resource allocation.
  • In-depth knowledge of Life, P&C, and Claims business processes, IT capabilities, and regulatory compliance.
  • Proficiency in project management methodologies (Agile, Waterfall), shared service management, and risk mitigation strategies.
  • Experience with nearshore and offshore delivery models, system integration, and IT infrastructure.
  • Strong understanding of SaaS solutions and cloud architectures and IT infrastructure in the insurance sector.
Salary

The salary for this position is estimated to be around €90,000 per year, depending on experience.

About Us

RGI Group is a leading company in the insurance industry, dedicated to delivering high-quality services to our clients. We offer a dynamic and challenging work environment, with opportunities for career growth and development.

Contact Information

Please note that we do not accept unsolicited applications or resumes from recruitment agencies. If you are interested in this opportunity, please submit your application through our website.



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