Training Coordinator

2 settimane fa

Milano, Lombardia, Italia CAE A tempo pieno

Overview

Are you enthusiastic about enhancing professional skills? Do you seek a dynamic workplace that encourages innovation and collaboration with specialists across various sectors? If you aspire to be part of a leading organization and contribute meaningfully to its objectives, this opportunity may be for you.

The individual in this position will be responsible for delivering extensive support for all educational initiatives within their assigned area, as well as facilitating effective communication between clients and trainers.

Key Responsibilities:

  • Develop training documentation as required, including assembling trainee files with all essential forms pertinent to designated courses.
  • Ensure prompt preparation of course materials, including company-specific documents/forms when necessary.
  • Oversee course prerequisites for all clients.
  • Maintain precise client records in compliance with operational manual requirements.
  • Familiarize oneself with and comply with all training guidelines outlined in the operational manuals.
  • Supervise instructors, ensuring their files are current with all necessary documents required for exercising their instructor/examiner privileges.
  • Maintain instructor records in the applicable systems.
  • Review and validate training records for completeness by instructors/examiners.
  • Issue training completion certificates as necessary for specified courses, adhering to any special instructions or procedures outlined for each client.
  • Retain copies of all trainee documents, training records, and certificates for the mandated duration per regulation.

Qualifications / Skills:

  • Bachelor's degree with a minimum of five years of relevant experience.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Strong verbal and written communication skills in English.
  • Familiarity with Aeronautical Knowledge requirements.
  • Understanding of business processes and planning procedures.
  • Exceptional written and oral communication skills, including the ability to deliver presentations to large audiences.
  • Commitment to quality with a continual focus on process improvement and customer satisfaction.
  • Ability to maintain a high level of customer orientation even in challenging circumstances.

Competencies:

  • Demonstrated commitment to meeting and exceeding the expectations of both internal and external customers.
  • Results-driven mindset with a history of achieving goals.
  • Effective problem-solving abilities, employing rigorous logic and methods to find solutions while considering the broader context.
  • Strong organizational and interpersonal skills.
  • Capable of working independently while also thriving in a collaborative environment.
  • Able to perform well under pressure and adapt to changing situations in a fast-paced setting.
  • Positive and concise communication style, fostering clear and confident engagement.
  • Business and results-oriented mindset with an understanding of financial considerations.
  • Flexibility and adaptability to change.
  • Exceptional organizational skills with meticulous attention to detail.
  • Upholds a high degree of confidentiality and trustworthiness.

Position Type:

Regular

CAE appreciates all applicants for their interest. However, only those whose background and experience align with the requirements of the role will be contacted.

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