Client Services and Support Specialist

3 settimane fa


Milano, Lombardia, Italia Page Personnel A tempo pieno
Job Description

As a Client Services and Support Analyst, you will play a critical role in providing exceptional support to Euronext market professionals. You will be responsible for managing incident and delivering operational services that ensure customer satisfaction, risk management, and compliance.

Key Responsibilities
  • Act as the central point of contact for an allocated group of clients on operational matters and ensure an efficient incident management process.
  • Provide client support and follow up all questions or issues until resolution, regularly informing the client of progress.
  • Ensure compliance with Service Level Agreements and strengthen the quality framework to meet quantitative and qualitative objectives.
  • Drive continuous improvement of processes and practices, assessing and selecting improvement opportunities that provide long-term value and minimize operational risks.
  • Contribute to operation enhancement projects, reviewing specifications and creating terms of reference on coming products and initiatives, supporting clients for developments and tests, and executing conformance tests with clients.
Requirements
  • Strong financial background and a good knowledge/understanding of the various activities of Euronext direct & indirect client base.
  • Prior relevant Client Services experience, with high standards of service delivery to clients and the ability to create strong relationships.
  • Strong analytical and organizational skills, with a problem-solving attitude.
  • Experienced with project management and the ability to monitor.
  • Strong verbal communication skills, both internally and externally.
About the Role

This is a great opportunity for professional growth, and we are looking for a Client Services & Support Analyst based in Milan.



  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job Description:As a Client Services and Support Specialist at Page Personnel, you will be responsible for providing expert advice and ongoing support to Euronext market professionals on operational matters. This role involves managing incident and delivering excellent and cost-efficient operational services to ensure customer satisfaction, risk management,...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job DescriptionWe are seeking a highly skilled Client Services and Support Analyst to join our team in Milan. As a key member of our Client Services Operations team, you will be responsible for providing exceptional support to our clients, ensuring their operational queries are resolved efficiently and effectively.Key Responsibilities:Act as the primary...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    As a Client Services and Support Specialist, you will be the central point of contact for an allocated group of clients on operational matters. Your key responsibilities will include ensuring an efficient incident management process, escalating issues in a timely manner, and providing client support until resolution.Key Responsibilities:Act as the central...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job DescriptionWe are seeking a highly skilled Client Services and Support Analyst to join our team in Milan. As a key member of our Client Services Operations team, you will be responsible for providing exceptional support to our clients, ensuring their operational queries are resolved efficiently and effectively.Key Responsibilities:Act as the primary...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Key ResponsibilitiesAs a Client Services and Support Analyst, you will be the central point of contact for an allocated group of clients on operational matters. Your role will involve ensuring an efficient incident management process, escalating issues in a timely manner, and providing client support until resolution. You will also be responsible for...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job DescriptionJob Title: Client Services and Support AnalystJob Summary: We are seeking a highly skilled Client Services and Support Analyst to join our team at Euronext Clearing. As a key member of our operations team, you will be responsible for providing exceptional support to our clients, ensuring timely resolution of operational queries, and driving...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job DescriptionWe are seeking a highly skilled Client Services and Support Analyst to join our team at Euronext Clearing in Milan.Key ResponsibilitiesAct as the primary point of contact for a designated group of clients, providing expert advice and support on operational matters.Manage incidents efficiently, escalating issues in a timely and accurate manner...


  • Milano, Lombardia, Italia Iqvia Argentina A tempo pieno

    Job Title: Client Services SpecialistWe are seeking a highly skilled Client Services Specialist to join our team at Iqvia Argentina. As a Client Services Specialist, you will be responsible for providing exceptional support to our pharmaceutical clients, ensuring they receive maximum value from our products and services.Key Responsibilities:Support clients...


  • Milano, Lombardia, Italia Iqvia Argentina A tempo pieno

    Job Title: Client Services SpecialistWe are seeking a highly skilled Client Services Specialist to join our team at Iqvia Argentina. As a Client Services Specialist, you will be responsible for providing exceptional support to our pharmaceutical clients, ensuring they obtain maximum value from our products and services.Key Responsibilities:Provide in-depth...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job DescriptionAs a Client Services and Support Analyst at Page Personnel, you will be responsible for providing expert support to Euronext market professionals. This role involves managing operational queries, delivering exceptional service, and ensuring compliance with Service Level Agreements.Key Responsibilities:Act as the central point of contact for...


  • Milano, Lombardia, Italia Euronext A tempo pieno

    Senior DevOps and Support SpecialistWe are seeking a highly skilled Senior DevOps and Support Specialist to join our team at Euronext. The ideal candidate will have a strong background in cloud infrastructure and support, with a focus on AWS.The Senior DevOps and Support Specialist will be responsible for designing and managing monitoring and logging tools,...


  • Milano, Lombardia, Italia Foreign, Commonwealth & Development Office A tempo pieno

    The Foreign, Commonwealth & Development Office is seeking a skilled IT Support Specialist to join its Corporate Services team in Milan.As an IT Support Specialist, you will be responsible for providing efficient IT and corporate support across the team, ensuring the smooth day-to-day running of the Consulate.Key responsibilities include:Assisting with the...

  • Family Support Specialist

    2 settimane fa


    Milano, Lombardia, Italia Https:Www.Energyjobline.ComSitemap A tempo pieno

    Family Support SpecialistWe are seeking a Family Support Specialist to join our team in providing support and services to children and families that have achieved permanency through reintegration, adoption, custodianship/guardianship, or aged out youth. As a Family Support Specialist, you will work closely with the child/family to provide crisis...

  • Family Support Specialist

    2 settimane fa


    Milano, Lombardia, Italia Https:Www.Energyjobline.ComSitemap A tempo pieno

    Job SummaryWe are seeking a dedicated and compassionate Family Support Specialist to join our team. As a Family Support Specialist, you will work closely with children and families to provide support and services that promote stability and well-being.Key ResponsibilitiesProvide crisis intervention and support to children and families as neededWork closely...


  • Milano, Lombardia, Italia Prestige Ifa Jobs A tempo pieno

    We are seeking a skilled Financial Services Specialist to join our team at Prestige Ifa Jobs. As a Financial Services Specialist, you will be responsible for providing personalized advisory services to clients, fostering trust and maintaining robust communication channels.Your role will involve cultivating and expanding a client base focused on wealth...


  • Milano, Lombardia, Italia Geolog A tempo pieno

    Job SummaryWe are seeking a skilled Technical Support Specialist to join our team at Geolog in Milan, Italy.The successful candidate will be responsible for conducting failure analysis, identifying root causes of defects, and summarizing solutions in the Leonardo database.The ideal candidate will have a strong background in Electronic Engineering or a...


  • Milano, Lombardia, Italia Stefanini A tempo pieno

    Job Summary Stefanini is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional customer service and technical support to our clients. This is a fantastic opportunity to work with a leading IT services company and contribute to the delivery of high-quality...


  • Milano, Lombardia, Italia Auto1 Global Services Se & Co. Kg A tempo pieno

    Financial Services Specialist Job DescriptionAt Auto1 Group, we are seeking a highly skilled Financial Services Specialist to join our team in Milano. As a key member of our Finance department, you will be responsible for overseeing all accounting activities for our Italian operations, ensuring accurate financial reporting according to both local and group...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job DescriptionJob Title: IT Support Services ManagerJob Summary: We are seeking an experienced IT Support Services Manager to lead and manage the provision of IT Support Services within our local office(s)/region. The successful candidate will work closely with the Regional Technology Support Manager to ensure the delivery of high-quality IT services to our...


  • Milano, Lombardia, Italia Page Personnel A tempo pieno

    Job Title: IT Support Services ManagerPage Personnel is seeking an experienced IT Support Services Manager to lead and manage the provision of IT Support Services and other Technology services within local offices/region.Key Responsibilities:Provide leadership and management of the IT Support Services team to ensure the delivery of high-quality services to...