Customer Service Representative

1 mese fa


Milano, Lombardia, Italia Sun Chemical Corporation A tempo pieno
About Sun Chemical Corporation

Sun Chemical Corporation is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries.

As a member of the DIC Group, Sun Chemical is committed to promoting and developing sustainable solutions to exceed customer expectations and better the world around us.

Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team. The successful candidate will be responsible for processing customer orders, managing the entire order process, and ensuring timely delivery of products.

Key Responsibilities
  • Process customer orders, including quantity, type of product, price, and product coding
  • Manage the entire order process, including issuing pro forma invoices, offers, and order confirmations
  • Manage operations relating to letters of credit in compliance with company procedures
  • Enter orders into the computer system, accompanied by all required information
  • Check product availability, delivery times, and priorities with the production department
  • Gather all necessary documents for export operations, in compliance with internal company procedures, laws, regulations, and provisions relating to foreign trade
  • Prepare the export procedure, collecting correspondence, instructions to shippers, and other documents for successful completion
  • Maintain relationships with banks regarding international procedures relating to forms of payment
  • Manage the issuing of credit/debit notes for returned goods or price differences, verifying attached documentation and authorization notes
  • Maintain relationships with shippers, checking invoices, and taking care of related accounting registration
  • Produce documentation for carrying out export customs operations
Requirements
  • Experience in customer service and export in a manufacturing company
  • Good communication skills in English and Italian
  • Familiarity with IT tools, such as MS Office
  • Good knowledge of SAP ERP system
  • Strong attitude for problem-solving and team-working skills
What We Offer

Sun Chemical Corporation is an equal opportunities employer and is committed to promoting diversity and inclusion in the workplace.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and experienced professional looking for a new challenge, please submit your application.



  • Milano, Lombardia, Italia Reno De Medici A tempo pieno

    Customer Service Representative Job description:RDM is seeking a Customer Service Representative to join the Customer Service Team based in Milan. The Customer Service Representative is responsible for processing orders and managing business relationships between customers and factories.Key responsibilities include:Communication with customers via phone and...


  • Milano, Lombardia, Italia Headhunt International A tempo pieno

    Customer Service Representative - SpanishWe are seeking a highly motivated and customer-focused Customer Service Representative - Spanish to join our team at Headhunt International. As a Customer Service Representative - Spanish, you will be responsible for providing exceptional customer service to our clients in their native language.About the Role: Provide...


  • Milano, Lombardia, Italia Randstad A tempo pieno

    We are seeking a skilled Customer Service Representative to join our team. In this role, you will be responsible for providing excellent customer service to our clients via phone, email, or chat. Key responsibilities include:Responding to customer inquiries in a timely and professional mannerResolving customer complaints and issues in a fair and efficient...


  • Milano, Lombardia, Italia ECCO A tempo pieno

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our Southern European Sales Region team. The ideal candidate will have a strong passion for delivering exceptional customer service and a proven track record of success in a similar role.Key...


  • Milano, Lombardia, Italia ManpowerGroup A tempo pieno

    Customer Service Representative - e-CommerceManpowerGroup is seeking a Customer Service Representative to join our team in the e-commerce sector. As a Customer Service Representative, you will be responsible for responding to customer inquiries, resolving complaints, and providing excellent customer service.Main Responsibilities:Respond to customer inquiries...


  • Milano, Lombardia, Italia Orienta A tempo pieno

    Customer Service RepresentativeOrienta is seeking a highly motivated and detail-oriented Customer Service Representative to join our team in Milan. As a key member of our Customer Care team, you will be responsible for delivering exceptional customer experiences and ensuring our customers receive the highest level of service.ResponsibilitiesSupport the...


  • Milano, Lombardia, Italia Headhunt International A tempo pieno

    Customer Service Representative OpportunityWe are seeking a highly skilled Customer Service Representative to join our team in Athens, Greece. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients in Spanish.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Milano, Lombardia, Italia Headhunt International A tempo pieno

    Job Title: Customer Service Representative - Spanish SpeakerJob Summary: We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they...


  • Milano, Lombardia, Italia ECCO A tempo pieno

    To strengthen ECCO’s Team for our Southern European Sales Region, we are seeking an experienced and enthusiastic Customer Service Representative based in Milan, Italy.Our Southern European sales region consists of the countries Italy, Portugal, Spain, France, Belgium, and Malta, with its HQ in Milan.Key ObjectivesThe Customer Service Representative will be...


  • Milano, Lombardia, Italia Manitowoc A tempo pieno

    Manitowoc, a leading provider of lifting equipment and solutions, is seeking a skilled Customer Service Representative to join its Product Support Team in Lainate, Milano.Main ResponsibilitiesAct as the primary point of contact for customers to fulfill their requirements and contracts related to telematics systems on cranes.Create new client accounts on...


  • Milano, Lombardia, Italia Hitachi Abb Power Grids A tempo pieno

    Job Title: Customer Service Representative English SpeakerAbout the Role:We are seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers.Responsibilities:* Respond to customer inquiries in a timely and professional manner* Resolve...


  • Milano, Lombardia, Italia STAFF SPA A tempo pieno

    Staff Agenzia per il lavoro, filiale di Milano, ricerca un/una: Customer Service Representative Per azienda nel settore abbigliamento/moda, siamo alla ricerca di un/una: Customer Service Representative Le attività lavorative includono: Contatto quotidiano con agenti e clienti Gestione ed elaborazione degli ordini degli agenti di vendita e dei clienti...


  • Milano, Lombardia, Italia Starhotels S.P.A. A tempo pieno

    Customer Service RepresentativeAs a Customer Service Representative at Starhotels S.P.A., you will be the first point of contact for our guests, creating memorable experiences during arrival, stay, and departure. Your responsibilities include: Responding promptly to guest inquiries, providing information and assistance Handling check-in, check-out...


  • Milano, Lombardia, Italia Headhunt International A tempo pieno

    About the Role:We are seeking a Customer Service Representative to join our team in Athens, Greece. The ideal candidate will be a fluent Spanish speaker with excellent communication skills and a passion for delivering exceptional customer experiences.Key Responsibilities:Greet customers and answer their questions about our products and servicesRecommend and...


  • Milano, Lombardia, Italia Manitowoc A tempo pieno

    Manitowoc, a leading provider of lifting equipment and solutions, is seeking a skilled Customer Service Representative to strengthen its Product Support Team based in Lainate, Milano.Main ResponsibilitiesAct as the primary point of contact for customers to fulfill all requirements and contracts related to telematics systems on cranes (remote control).Create...


  • Milano, Lombardia, Italia Manitowoc A tempo pieno

    Manitowoc, a leading provider of lifting equipment and solutions, is seeking a skilled Customer Service Representative to strengthen its Product Support Team based in Lainate, Milano.Main ResponsibilitiesAct as the primary point of contact for customers to fulfill all requirements and contracts related to telematics systems on cranes (remote control).Create...


  • Milano, Lombardia, Italia ECCO A tempo pieno

    Job Title: Customer Service RepresentativeECCO is seeking a highly skilled and motivated Southern European Sales Professional to join our team in Milan, Italy.About the Role:We are looking for an individual with excellent communication skills and experience in customer service to work closely with our sales team, ensuring seamless interactions with...


  • Milano, Lombardia, Italia Orienta A tempo pieno

    Customer Care Representative Opportunity at OrientaWe are seeking a highly motivated and detail-oriented individual to join our Customer Care team at Orienta. As a Customer Care Representative, you will play a crucial role in ensuring our customers receive exceptional service and support.Responsibilities:Customer Support: Provide timely and effective...


  • Milano, Lombardia, Italia CAE A tempo pieno

    Job SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team in Milano. As the main point of contact for our in-house customer experience, you will manage daily operations related to customer services, training centre administration, and reception tasks.Key Responsibilities:Manage front and back-office...


  • Milano, Lombardia, Italia Manitowoc A tempo pieno

    Manitowoc, a leading provider of lifting equipment and solutions, is seeking a skilled Customer Service Representative to strengthen its Product Support Team.Main Responsibilities in this RoleAct as the primary point of contact for customers to fulfill all requirements and contracts related to telematics systems on cranes.Create new client accounts on Potain...