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Customer Service Representative

2 mesi fa

Segrate, Lombardia, Italia Cathay Investments A tempo pieno
Customer Service Representative

We are seeking a highly skilled and dedicated Customer Service Representative to join our team at Cathay Investments. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:
  • Handle front and back office activities
  • Process and manage sales orders efficiently
  • Respond to customer inquiries promptly and professionally
  • Coordinate with the logistics department to ensure timely and accurate delivery of products
  • Maintain and update customer databases
  • Perform final customer invoicing
  • Follow up on overdue accounts
Requirements:
  • High school diploma or equivalent
  • Minimum of 2 years' experience in a customer service or commercial role
  • Proficiency in Microsoft Office
  • Knowledge of a second language is a plus
  • Excellent communication and interpersonal skills
  • Strong organisational and time management skills
What We Offer:
  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • Competitive salary and benefits package

We are committed to providing our customers with the highest level of service and support. If you are a motivated and customer-focused individual who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.