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Customer Service Representative in Italian, Slovenian, or Croatian
2 mesi fa
Company: Gi Group SpA Filiale di Milano Filzi
Job Title: Customer Service Representative in Italian, Slovenian, or Croatian
Job Type: Part-time, Temporary
Location: Milano
Language: Italian, Slovenian, or Croatian
Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in Italian, Slovenian, or Croatian. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients through various communication channels.
Responsibilities- Provide customer support via phone, email, and chat in Italian, Slovenian, or Croatian
- Assist customers with inquiries and issues related to the automotive sector
- Offer solutions and resolve customer complaints in a timely and professional manner
- Collaborate with internal teams to ensure seamless customer experience
- Meet and exceed customer satisfaction targets
- Fluent knowledge of Italian, Slovenian, or Croatian
- Previous experience in customer service (inbound) is a plus
- Excellent communication and listening skills
- Good knowledge of Microsoft Office and other software applications
- Flexibility and adaptability in a fast-paced environment
- Diploma or equivalent
- Temporary contract with the possibility of extension
- Part-time schedule with 20 hours per week, 5 days a week, with 2 days off per week
- Rotating shifts from Monday to Sunday, 8:00 AM to 10:00 PM, including weekends
- CCNL delle Telecomunicazioni