Customer Service Representative

7 giorni fa

Milano, Lombardia, Italia thyssenkrupp nucera Italy S.r.l. A tempo pieno
About the Role

We are seeking a highly skilled and motivated Customer Service Officer to join our team at thyssenkrupp nucera Italy S.r.l. The successful candidate will be responsible for managing customer interactions, resolving technical issues, and providing exceptional support to our clients.

Key Responsibilities
  • Respond to customer inquiries and resolve technical issues in a timely and professional manner
  • Collaborate with internal departments to meet customer needs and establish trust
  • Analyze customer feedback and provide insights to improve products and services
  • Develop and maintain relationships with customers and internal stakeholders
  • Stay up-to-date with industry trends and technological advancements
Requirements
  • Three-year degree in engineering or a related field
  • At least 3 years of work experience in a technical or industrial setting
  • Excellent communication and interpersonal skills
  • Fluent knowledge of English
  • Ability to travel abroad for variable durations
  • Proficiency in computer systems, including MS Office
What We Offer
  • Opportunity to work in a growing market of sustainable green hydrogen
  • Flat hierarchies and short decision-making routes
  • International work environment in interdisciplinary and multinational teams
  • Good development opportunities in a specialist or management function
  • Flexible working time and welfare plan

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