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Sales Operations Analyst

2 mesi fa


Roma, Lazio, Italia Docplanner A tempo pieno
About the Role

We are seeking a highly skilled Sales Operations Analyst to join our team at Docplanner. As a Sales Operations Analyst, you will play a critical role in monitoring our organization's data quality and actual performance of expected tasks within daily operations.

Key Responsibilities
  • Process Optimization: Create automations related to sales operations processes to ensure maximal effectiveness and operational perfection.
  • Performance Monitoring: Supervise KPIs, metrics, and performance of local teams and provide useful insights for team leaders and managers to improve productivity in all possible areas.
  • Process Improvement: Re-think processes, detect bottlenecks, and be in constant pursuit of improvements of automations, KPIs, and tools to increase efficiency.
  • Collaboration: Liaise with the Data Quality team to develop new tools enabling a smoother running of operations and with global teams to align processes with other countries.
  • Operational Enablement: Be the operational enabler to ensure leads are assigned and contacted promptly.
Requirements
  • At least 6 months of working experience in Business Operations
  • Fluent in English
  • Knowledge of Hubspot and/or Salesforce
  • Knowledge of GSuite
  • Excellent team working, interpersonal, and communication skills
  • Proven analytical, evaluative, and problem-solving abilities
What We Offer
  • Participation in our Stock Option plan
  • Smart working

We offer a dynamic and challenging work environment where you will have the opportunity to work with a talented team, learn from experienced professionals, and contribute to the growth and success of Docplanner.