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Regional Operations Manager

2 mesi fa

Roma, Lazio, Italia Glovo A tempo pieno

If you're exploring new horizons, you're in the right place.

Join us for an exhilarating journey that will ignite your ambitions and challenge you to step outside your comfort zone.

We cultivate a vibrant culture centered on talent, striving to enhance our impact on millions, as we move forward together.

Not your typical application. We are the leading multi-category platform connecting countless users with businesses and couriers, providing on-demand services from over 170,000 local eateries, grocery stores, and retail outlets. Our operations span more than 1500 cities across 25 nations.

Together, we transform how individuals engage with their daily necessities, from delivering essentials to linking our community of users through innovative, technology-driven solutions. Each day is filled with purpose for us.

What sets our journey apart?

Our culture and core values.

  • We foster an ''office-first'' environment where collaboration is paramount.
  • We embrace a unique personality and a feedback-oriented mindset, viewing challenging conversations as opportunities for growth.
  • We work with high energy and enjoy the process, celebrating our successes frequently.
  • We honor diversity in all its forms and promote an inclusive atmosphere where everyone can express their true selves.

Our approach to career development.

  • We are constructing a talent hub of high-performing teams and leaders, investing in individuals who elevate standards and assist others in realizing their full potential.
  • We take charge of our career paths, believing in creating our dream roles rather than following linear trajectories.
  • We welcome opportunities to make a significant impact beyond our immediate responsibilities.

Our dedication to positive change.

  • Our platform serves as a vital economic resource for millions (customers, partners, couriers), and we actively work to enhance our positive influence.
  • We commit resources and time to social and environmental initiatives.
  • We aspire to be role models in diversity, inclusion, and belonging within the tech sector, establishing systems and processes that ensure equal opportunities and empower our communities.

Our vision is clear: To provide everyone with easy access to everything in their cities. This is where your journey begins.

YOUR MISSION

Build and nurture the most talented Area Manager team to dominate the market in Rome.

THE JOURNEY

  • Take full ownership of the business for Top Partners in the Area.
  • Lead a team of 4+ skilled individuals towards excellence.
  • Define and implement the long-term strategy for the Area focusing on Growth, Promotions, Advertising, and Operations.
  • Track and analyze all relevant KPIs to monitor progress towards set targets and identify improvement opportunities.
  • Build and maintain strong relationships with Top Partners in the city.
  • Stay informed about market trends and competitive landscape.
  • Engage proactively and drive initiatives with a results-oriented mindset.
  • Contribute to team development and foster a supportive environment for growth and learning.
  • Develop best practices and processes that can be replicated across various areas.
  • Lead by example, embodying our values and setting high standards for the team.

WHAT YOU WILL BRING TO THE RIDE

  • A solid background of 5+ years in dynamic environments (startups, investment banking, top consulting firms, or leading tech companies).
  • Proven experience in leading cross-functional teams of 4+ members.
  • A data-driven approach, making decisions based on analytics while exercising sound business judgment.
  • Strong persuasive skills, able to communicate value effectively to customers, partners, and the platform.
  • Good judgment and assertiveness, taking responsibility for mistakes and approaching challenges with optimism.
  • A keen curiosity and a desire to gain in-depth knowledge on new subjects.
  • Ability to devise smart and elegant solutions to complex, multidisciplinary challenges through critical thinking.
  • Agility and adaptability in ambiguous situations.
  • A respectful, kind, and fair demeanor; previous reports speak highly of your leadership style.
  • An ambitious mindset that inspires others, even if it seems unconventional.
  • Ownership mentality, with a proactive approach to driving results, being objective and deadline-focused.
  • Proficiency in English and Italian; Spanish is a plus.
  • An empathetic, inclusive, and inquisitive attitude throughout the business and industry.

We encourage individuals from diverse backgrounds to apply, even if they do not meet every requirement. We value skills that can be learned and believe that embracing diversity is essential.

We believe that driven talent deserves:

  • An attractive equity plan that allows you to share in our success.
  • Comprehensive private health insurance to support your well-being.
  • Monthly credits to enjoy our services.
  • Discounted gym memberships to keep you active.
  • Additional time off, the flexibility to work from home two days a week, and the option to work remotely for up to three weeks a year.
  • Enhanced parental leave and nursery benefits.
  • Access to online therapy and wellness resources to ensure your mental health.

At Glovo, we celebrate diversity, recognizing that it enriches our teams, products, and culture. We understand that the best ideas emerge from a blend of diverse perspectives. We are committed to providing equal opportunities for talent from all backgrounds—regardless of gender, race, abilities, age, sexual orientation, or any unique characteristics that define you. We encourage you to bring your authentic self to work, fostering an inclusive environment where everyone feels valued.

Are you ready to take the lead and embark on this remarkable journey?

Explore our culture and values through our resources.