Technical Consultant, Genesys Cloud — CX

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

1 week ago Be among the first 25 applicants NTT DATA, Trusted Global Innovator, è tra i principali player a livello mondiale in ambito IT services. Con più di 150.000 professionisti in oltre 50 Paesi in tutto il mondo, siamo protagonisti e acceleratori della trasformazione digitale offrendo ai nostri clienti soluzioni tecnologiche e innovative progettate...

Il tuo contributo in questo ruolo: Sviluppare e implementare soluzioni su Genesys Cloud. Disegnare flussi di accoglienza e logiche di instradamento per interazioni multicanale (voce, messaging, video, etc.). Implementare dashboard real-time e report storici. Implementare integrazioni con sistemi di terze parti (CRM, TTS, voice/chat bot, etc.). Il Profilo...

Il tuo contributo in questo ruolo: Sviluppare e implementare soluzioni su Genesys Cloud. Disegnare flussi di accoglienza e logiche di instradamento per interazioni multicanale (voce, messaging, video, etc.). Implementare dashboard real-time e report storici. Implementare integrazioni con sistemi di terze parti (CRM, TTS, voice/chat bot, etc.). Il Profilo...

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI‑powered Experience Orchestration platform, companies accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce...

A leading customer engagement technology company is seeking professionals skilled in customer interaction and technology-driven solutions. The role involves engaging with customers, delivering tailored demos, and managing multiple projects. Candidates should have a degree in a relevant field, 2+ years of experience in presales or consulting, and knowledge in...

Un'azienda leader in soluzioni tecnologiche nel settore fashion & luxury cerca un Senior Technical Consultant. Questa figura avrà la responsabilità di analizzare le esigenze tecniche dei clienti e tradurre specifiche funzionali in soluzioni pratiche. I candidati ideali avranno almeno 3 anni di esperienza nell'implementazione software, una forte competenza...

CX Strategy & Transformation Senior Consultant • Capgemini Invent Capgemini Invent is a global business and technology transformation partner focused on digital and sustainable solutions. This senior consultant role drives CX strategy and transformation for clients. YOUR ROLE As a Senior Consultant in CX Transformation, you will: Design omnichannel...

Join to apply for the CX Strategy & Transformation Senior Consultant role at Capgemini Invent 1 day ago Be among the first 25 applicants Join to apply for the CX Strategy & Transformation Senior Consultant role at Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic,...