Reservations Agent

1 settimana fa

Milano, Italia Armani Hotel Milano A tempo pieno

Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Reservations Agent in the Reservations department.

**MAIN RESPONSIBILITIES**:

- Handling inbound Reservations telephone calls in a polite, professional and efficient manner, meeting the needs of the guest at all times;
- Answer and converse with guests in a professional and efficient manner over the phone;
- Communicating in a polite, efficient and friendly manner with team members and other departments at all times;
- Ensure that any matter relevant to guest satisfaction is communicated appropriately, allowing for corrective measures to be taken;
- Ensure high standards of personal presentation and grooming.

QUALIFICATIONS AND EXPERTISE
- Proficiency in English and Italian - Third language would be a plus
- Proficiency in Opera
- Previous experience in similar and/or related fields in a 5* Hotel
- Excellent communication and sales skills

Languages required: English and Italian

Contratto di lavoro: Tempo pieno

Benefit:

- Mensa aziendale

Domande di preselezione:

- Hai mai usato Opera?

Esperienza:

- Reservation Agent: 2 anni (Obbligatorio)

  • Reservations Agent Central Reservations Office

    3 giorni fa

    Milano, Italia Baglioni Hotels SpA A tempo pieno

    Ti piacerebbe entrare a far parte della famiglia Baglioni Hotels & Resorts? Hai maturato esperienza nel mondo Hotellerie e hai una grande passione per questo lavoro? Per il Central Reservations Office degli uffici centrali Baglioni Hotels & Resorts, collocati nella centralissima zona Brera a Milano stiamo cercando un **Reservations Agent** LA risorsa...

  • Reservations Agent

    6 ore fa

    Milano, Italia Armani Hotel Milano A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Reservation Agent in the Reservation department. **MAIN RESPONSIBILITIES**: - Handling inbound Reservations telephone calls in a polite, professional and efficient manner, meeting the needs of the guest at all times; - Answer and converse...

  • Reservations Ticketing Agent

    3 giorni fa

    Milano, Italia EVA AIRWAYS CORPORATION A tempo pieno

    Coordination with headquarters - Passenger ticket/booking reservation - Entering and querying the data in the EVA Air system - Tickets issuance and re-issuance - Handling Frequent Flyer Programme - Handling customer service complaints. - Assist in training courses on products, fairs, road shows and events - Reservations and Ticketing training will be...

  • Groups and Events Reservations Agent

    1 settimana fa

    Milano, Lombardia, Italia Hotel VIU Milan, a member of DesignHotels A tempo pieno

    Siamo alla ricerca di un/a Individual and Groups&Events Reservations Agent, che verrà integrato/a all'interno del reparto Reservations&Revenue. Lui/Lei avrà il compito di gestire, valutare e sviluppare in modo efficace tutte le richieste di prenotazioni, gruppi, eventi e individuali.Mansioni:Gestire tutte le richieste pervenute sia telefonicamente che...

  • Reservations Advisor

    1 settimana fa

    Milano, Italia Armani Hotel Milano A tempo pieno

    Armani Hotel Milan, 5 stars luxury hotel located in the heart of the famous Milan fashion district, is looking for a Reservation Advisor in the Reservation department. **MAIN RESPONSIBILITIES**: - Handling inbound Reservations telephone calls in a polite, professional and efficient manner, meeting the needs of the guest at all times; - Answer and converse...

  • Reservation Agent

    1 settimana fa

    Milano, Italia Duo Milan Porta Nuova, Tribute Portfolio A tempo pieno

    Role: Reservations Agent Reports to: Reservations Manager Property: Duo Milan Porta Nuova, Tribute Portfolio Company Profile Duo Milan Porta Nuova, Tribute Portfolio is a 4-star, 239 rooms, including 11 suites, all completely renovated with bright colours and unexpected details. In addition, the Hotel has a Bistrot with Italian and international cuisine,...

  • Reservation Agent

    7 giorni fa

    Milano, Lombardia, Italia Bvlgari Hotels & Resorts A tempo pieno

    Position Title:Reservation AgentReports to:Director of Sales & MarketingJOB SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers....

  • Agent-reservations

    1 settimana fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**25139055 **Job Category**Reservations **Location**Bvlgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Italy, Italy, 20121 **Schedule**Full Time **Located Remotely?**N **Position Type**

  • Reservation Agent...

    6 giorni fa

    Milano, Italia Hosco.Com A tempo pieno

    Position Title: Reservation Agent Reports to: Director of S&MJOB SUMMARYProcess all reservation requests, changes, and cancellations received by phone, fax, or mail.Identify guest reservation needs and determine appropriate room type.Verify availability of room type and rate.Explain guarantee, special rate, and cancellation policies to callers.Accommodate...

  • Reservation Agent

    1 settimana fa

    Milano, Italia Bulgari Hotel Milano A tempo pieno

    Position Title: Reservation Agent Reports to: Director of S&, M JOB SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers....