Regional Account Manager
1 giorno fa
CooperVision, a division of CooperCompanies, is one of the world's leading manufacturers of soft contact lenses. With a presence in over 100 countries, CooperVision has a strong heritage of solving the toughest vision challenges across the globe, such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. It's about so much more than making contact lenses, it's about giving lens wearers the freedom and confidence to move about their daily lives, creating Brighter Futures for our employees and customers alike.
Job summary – What to expect:
The Regional Account Manager Nord East Italia is responsible for achieving sales targets and driving revenue and profitability growth across a defined territory, with a special focus on Regional Key Accounts and A&B customers. Acting as the primary liaison between CooperVision and the customer, the role involves leading a cross-functional customer business team—including Customer Service, Professional Affairs, Customer Marketing, and Finance—to deliver tailored, value-added solutions.
Essential functions and accountabilities include, but are not limited to:
- To manage assigned Regional Key customers and all other relevant customers within the defined territory (mostly A&B) delivering both revenue and profitability growth, consistently with the overall commercial strategy of the company. The person will be the main point of contact for customer and CooperVision with the overall objective of achieving short- and long-term sales growth.
- To build, lead and coordinate cross functional resources to provide value-added winning solutions for both customer and the Company. Among the key collaborations:
- Customer Service to ensure service levels are both maintained and acceptable to the account.
- Field professional network to deliver training programs to retail staff and to improve knowledge of CooperVision's products and placement.
- Customer Marketing to develop, agree and implement Joint Business Plans with the Regional key customers.
- To accomplish sales targets, including revenue and sales mix thanks to the effective implementation of the agreed activities and a day-by-day call plan aligned with expectations. Optimize the travel time to improve prospecting activities and the customers' visit efficiency.
- To ensure and constantly update his knowledge of CooperVisions products, clinical and technical information, product strategy, market and commercial positioning and brand messages while supporting customers to suit their needs.
- To attend all sales meetings to ensure understanding of Company direction, action plans and required performance in different areas of work.
- To represent the Company at seminars, exhibitions and meetings as required enhancing the customer experience when interacting with CooperVision's team members.
- To accurately complete all reporting and administrative duties as lay down at any time including the upkeep of the designated CRM system and a complete set of customer records for the designated area to ensure all knowledge is shared for the company benefit.
- Any other related duties connected with the Company's business.
What skills and experience should you have?
- Sales professional with experience with a minimum of 4-5 years in a professional sales environment and able to manage a large geographical sales area
- Good level of contact lens product knowledge (Optometry graduates or previous experience in Sales in the contact lens / optical industry preferred)
- Previous experience managing key customers
- Awareness and ability to make a positive impact with prospective and existing customers
- Enviable track record of achievement (target achievements) gained from organizations that demonstrate and require strong interpersonal skills in order to influence at all levels of management
- Have a clear understanding of ROI, forecasting tools and financial evaluation tools
- Understanding of investigative questioning techniques
- Highly pro-active and able to work successfully alone as well as within a team to pre-determined objectives
- Entrepreneurial, welcoming and positive approach to change
- Computer literacy including Excel, Word and PowerPoint, and sales CRMs are essential.
Command of English language would be a plus.
Travel requirements: Extensive travel in country with some overseas travel
What we offer:
At CooperVision, we offer a selection of extensive benefits. Our goal is to improve lives one person at a time, and we start with you.
We are committed to our employees' personal and professional development and offer extensive training to support your career growth and help every individual to reach their full potential. To help us achieve our goals, we'll give you everything you need to help you achieve yours.
What you can expect:
As a CooperVision employee, you'll be welcomed into a diverse and progressive global business. We appreciate how important fostering a diverse and inclusive culture is and how different perspectives add value and contribute to our success.
If you like what you see, take the first step towards your Brighter Future and apply today All suitably qualified applicants will receive equal consideration and opportunities from CooperVision.
Please view our careers page at view all other opportunities.
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