STAGE - Researcher (Guest Experience Back of the House)

4 settimane fa

Milano, Italia Dorchester Collection A tempo pieno

Hotel

Hotel Principe di Savoia

Area/Reparto

Room Division - Guest Service

Ruolo

STAGE - Researcher (Guest Experience Back of the House)

Tipologia Contrattuale

Stage

Descrizione del ruolo

Il Principe di Savoia, storico e prestigioso hotel di Milano, che fa parte della Dorchester Collection, una delle migliori compagnie di hotel di lusso al mondo, cerca per la propria struttura una figura in stage come Researcher.

La persona che stiamo cercando si occuperà di raccogliere le informazioni relative ai nostri Ospiti e arricchire i relativi profili attraverso il nostro CRM, permettendo a tutti reparti di poterli conoscere già prima del loro arrivo e anticiparne le aspettative. Collaborerà principalmente con i team Guest Experience, Front Office, Guest Relation e Creative, con cui condividerà le informazioni necessarie a costruire un’esperienza personalizzata e unica.

Dovrà essere una persona curiosa e scrupolosa, e saprà cogliere per prima tutti i più piccoli dettagli che serviranno a rendere memorabile il soggiorno dei nostri Ospiti.

In Dorchester Collection ci facciamo ispirare quotidianamente dai nostri valori di Passione, Personalità, Rispetto, Lavoro di Squadra e Creatività. Nel ruolo di Reseacher si contribuirà a dar vita a questi valori per rafforzare la nostra cultura We Care.

Principali mansioni e responsabilità:

Aggiornamento dei profili degli Ospiti, ricerca e raccolta di informazioni tramite tutte le piattaforme disponibili e analizzando i precedenti soggiorni in Dorchester CollectionCollaborazione e condivisione costante con il Guest Experience, Front Office, Guest Relation e Creative PlannerUtilizzo del nostro CRM Nexus per il raggiungimento degli obbiettivi qualitativi e quantitativi

Cosa offriamo

Per questa posizione offriamo:

Stage dalla durata di 6 mesi retribuitoPiano di inserimento e sviluppo interno tramite corsi di formazioneMensa aziendaleDivisa fornita dall’hotel

Cosa porterai in Dorchester Collection

La propensione a lavorare in team e collaborare proattivamente per raggiungere i nostri obiettiviL’entusiasmo nel creare relazioni con i nostri Ospiti e con i ColleghiLa passione e la motivazione nel portare avanti quotidianamente mansioni varie e stimolantiConoscenza della lingua ingleseUtilizzo dei principali sistemi informatici

  • Guest Experience Agent

    2 giorni fa

    Milano, Italia Dorchester Collection A tempo pieno

    **Descrizione del Ruolo**: **Chi Siamo**: **I Nostri Hotel **:Lavoriamo con alcuni dei migliori talenti all' interno del nostro mercato di riferimento, capaci di assicurare esperienze straordinarie agli ospiti che soggiornano negli hotel della Dorchester Collection. Sono innanzitutto le nostre persone che danno vita alla nostra Visione. Quale membro della...

  • Researcher - Guest Experience Back of The House

    1 mese fa

    Milano, Italia Hotel Principe di Savoia A tempo pieno

    **Descrizione del ruolo** Il Principe di Savoia, storico e prestigioso hotel di Milano, che fa parte della Dorchester Collection, una delle migliori compagnie di hotel di lusso al mondo, cerca per la propria struttura una figura di Researcher. La persona che stiamo cercando si occuperà di raccogliere le informazioni relative ai nostri Ospiti e arricchire...

  • Guest Experience Agent

    2 settimane fa

    Milano, Italia Park Hyatt Milan A tempo pieno

    Summary - Park Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house._ - As a Guest Experience Agent you will be responsible for guests’ pre-arrival communications and experiences once at the hotel, ensuring the...

  • Guest Experience Agent

    3 settimane fa

    Milano, Italia Adecco Italia Spa A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities • Welcome guests in a friendly, prompt...

  • Guest Experience Agent

    5 giorni fa

    Milano, Italia Adecco Italia Spa A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities • Welcome guests in a friendly, prompt...

  • Hozpitality - Guest Experience Agent - Leading Industry Pay

    3 settimane fa

    Milano, Italia Hyatt Hotels A tempo pieno

    We are desiring to recruit a meticulous Hozpitality - Guest experience agent to join our awesome team at Hyatt Hotels in Milano. Growing your career as a Full Time Hozpitality - Guest experience agent is a fantastic opportunity to develop essential skills. If you are strong in analysis, problem-solving and have the right commitment for the job, then apply...

  • Guest Experience Agent

    3 settimane fa

    Milano, Italia Adecco Filiale Di Como A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities • Welcome guests in a friendly, prompt and...

  • Guest Experience Agent

    5 giorni fa

    Milano, Italia Adecco Filiale Di Como A tempo pieno

    Adecco Italia S.p.A, research, for a luxury 5 stars Hotel, located in the center of Milan: Guest Experience Agent You will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence. Main Duties and responsibilities • Welcome guests in a friendly, prompt and...

  • Guest Experience Intern

    2 settimane fa

    Milano, Italia WTC para Melia IT A tempo pieno

    **Melia Hotels International** “Whatever story you choose, you are the star” At Meliá Hotels International, you have the power to create your future. For us, the most important thing is your talent: We share the passion that makes you put your heart into everything you do, day after day. We are by your side to help you go beyond your limits, to...

  • Postdoc Opportunity: Department Of Social And Political Science At The University Of Milan Is R[...]

    3 settimane fa

    Milano, Italia University Of Groningen A tempo pieno

    Postdoc Opportunity: Department of Social and Political Science at the University of Milan is recruiting a post-doctoral researcherPostdoc Opportunity: Department of Social and Political Science at the University of Milan is recruiting a post-doctoral researcherThe Department of Social and Political Science at the University of Milan is looking to seeking to...

  • Postdoc Opportunity: Department Of Social And Political Science At The University Of Milan Is R[...]

    5 giorni fa

    Milano, Italia University Of Groningen A tempo pieno

    Postdoc Opportunity: Department of Social and Political Science at the University of Milan is recruiting a post-doctoral researcherPostdoc Opportunity: Department of Social and Political Science at the University of Milan is recruiting a post-doctoral researcherThe Department of Social and Political Science at the University of Milan is looking to seeking to...

  • Guest Experience Supervisor/guest Services

    4 giorni fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **Additional Information** Pre-Opening Hotel **Job Number** 24098884 **Job Category** Rooms & Guest Services Operations **Location** Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Part of the Luxury Group of Marriott International...

  • Guest Experience Agent

    1 mese fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 23111955 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** The Westin Palace Milan, Piazza della Repubblica 20, Milan, Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Supervisor/guest Services

    4 giorni fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **Informazioni aggiuntive** Pre-Opening Hotel **N. Posizione** 24098884 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management Part of the Luxury Group of...

  • Guest Experience Expert/guest Services Agent

    4 giorni fa

    Milano, Italia Marriott International, Inc A tempo pieno

    **Informazioni aggiuntive** Pre-Opening Hotel **N. Posizione** 24098878 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management Part of the Luxury Group of...

  • Guest Relation Agent

    2 settimane fa

    Milano, Italia Radisson Collection Palazzo Touring Club- Rooms A tempo pieno

    Can you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a...

  • Guest Experience Agent

    2 settimane fa

    Milano, Lombardia, Italia Meliá Hotels International A tempo pieno

    The world is yours with MeliáJoining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.It means knowing that you have started one of the most exciting...

  • Guest Experience Agent

    2 mesi fa

    Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    "The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...

  • Guest Experience Agent

    5 giorni fa

    Milano, Lombardia, Italia Meliá Hotels International A tempo pieno

    The world is yours with MeliáJoining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless.It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.It means knowing that you have started one of the most exciting...

  • Guest Experience Agent

    5 giorni fa

    Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    "The world is yours with Meliá" Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...