Regional Sales Excellence Lead

3 giorni fa

Lombardia, Italia Buscojobs A tempo pieno

As the first overseas subsidiary of BYD group, our main focus is to provide European customers with new energy vehicles, rechargeable batteries, solar panels, energy storage systems and other new energy products, as well as related after-sales services.

In the competitive landscape of Europe's automotive market, the Sales Training Department of BYD Europe is committed to excellence by crafting tailored, forward-thinking training initiatives. These initiatives seamlessly meld BYD's innovative spirit with Europe's diverse automotive culture. Our mission is to empower our NSCs, dealership partners, key accounts, and our dedicated internal teams with the vision of BYD Group and its brands, providing product and technology knowledge that aligns with our customer experience strategies. Through continuous collaboration, technological integration, and market adaptability, we strive to establish BYD Group with its excellent automotive brands in Europe, all while championing unparalleled customer experiences.

Your Role

As the Regional Sales Excellence Lead – Italy, you will play a critical role in ensuring that our Italy customer-facing teams are fully skilled and equipped to deliver consistently outstanding and meaningful customer experiences.

Our main goal: Empowering European sales teams at all levels with a focus on customer service and sales objectives. Embedded within the GTM (Go to Market) project team, deeply involved in all aspects of frontline sales, and promoting sales activities, sales empowerment, and other projects.

You will localize, optimize and deliver sales training materials and content that will ensure that our digital, retail and dealer-based sales teams have the necessary knowledge, skills, attitudes and behaviors they need to deliver excellence at every stage of our customer journey for passenger cars: from initial lead enquiry through to vehicle delivery and customer loyalty retention.

You will be expected to develop and execute high-quality and impactful sales training for each of our New Energy Vehicle (NEV) models available in Europe. The training will be delivered in-person or virtually online; as a result, this position requires a comprehensive understanding of how to effectively develop teams and individuals to deliver an exceptional customer experience.

In addition to the above, you will also assume the role of Regional Training Partner for Italy. This position requires close coordination with the sales, network development, and relevant teams in the NSC.

You will be a member of the European Sales Training Department and report directly to the European Sales Excellence Manager.

Your Tasks

  • Adapt the EU Sales Excellence Master Plan (SEMP) and Certification Program to meet the specific needs of the Italy market.
  • Deliver impactful, effective, and efficient sales and product training sessions and content, balancing digital, virtual, and physical learning methods.
  • Manage the database of market dealer staff in Learning Platforms and Tools in close collaboration with the Training Coordination Team.
  • Contribute to the development of the SEMP, including BYD Group introduction, brand insights, product knowledge, onboarding, sales and delivery skills, customer experience, and training validation/certification.
  • Work with internal and external stakeholders and subject matter experts to determine training needs and quickly identify, build, and implement training solutions based on SEMP.
  • Track and record all training interventions conducted in the market and provide monthly training reports in time as required for centralized Europe-wide reporting.
  • Search for, control, and advise on possible external agencies for collaboration in development, execution, or consultancy.
  • Provide ad-hoc performance coaching for teams and individual team members as necessary. Track and record all training interventions conducted in the market and provide monthly training reports in time as required to feed into centralized Europe-wide reporting.

Key Objectives

  • Implementation and adaptation of Sales Excellence Master Plan (SEMP)
  • Validation and certification of local trainers
  • Training Completion tracking
  • Sales Staff certification management
  • Customer Satisfaction Rates / NPS

You have

  • Bachelor’s degree in automotive, marketing or equivalent experience.
  • 3 years' experience in a customer-focused training/coaching team or organization.
  • Customer-centric mindset connected with our mission and a more sustainable future.
  • Excellent Italian and English language skills (knowledge of other European languages and/or Chinese would be a plus).
  • Excellent coaching, training, communication, and interpersonal skills, with a proven track record of positive influence in teams.
  • In-depth knowledge and passion about the history, brands, products, and technologies of the European automotive industry.
  • Familiarity with digital tools such as the Microsoft Office suite, Adobe creative tools, and the ability to create/optimize digital/F2F content to support SEMP.
  • Ability to work in a rapidly developing, dynamic environment and partner effectively with cross-border/cultural teams.
  • Ability to travel up to 50% of the time, mainly in the retail network of Italy and with regular visits to BYD European HQ.

We offer:

  • Performance and experience-based competitive remuneration.
  • Health Insurance (Metasalute) and Meal Vouchers.
  • Department & company-wide team-building events.
  • An exciting opportunity to be part of the European transition to Zero Emissions transportation and de-carbonization of the economy.

About BYD Group

Established in February 1995, BYD Group is a leading multi-sector high-tech company focused on the innovation and development in automobile, rail transit, renewable energy, and electronics.

Committed to fulfilling a better life through technological innovations, BYD Group leverages a powerful network of over 40 subsidiaries and 700,000 employees worldwide in over 400 cities of 79 countries, actively driving the implementation of comprehensive zero-emission and emission reduction solutions. In 2023, BYD Auto sold 3.02 million NEV (BEV+PHEV) globally, maintaining its position as the world leader in NEV sales. In January 2024, BYD became the Official Partner of UEFAEURO 2024, providing green mobility services for the championship.

BYD shoulders the responsibilities and duties of the era, firmly embraces the tides of automobile electrification and intelligence, and establishes itself as the leader of new energy vehicles in China and the world, to pave a road of green innovation and development.

Our purpose is to build a zero-emission future that reconnects humanity with nature and a world of clean air. We are looking for talent that connects with this mission and wants to create a positive impact by joining a diverse and dynamic team.

#J-18808-Ljbffr

  • Regional Sales Manager Europe

    3 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    The Palace Company is a premier brand in the luxury accommodation sector, proudly representing four unique brands: Baglioni Hotels & Resorts, Palace Resorts, and Le Blanc Hotels & Resorts. With a commitment to excellence and unparalleled service, The Palace Company aims to redefine the luxury hospitality experience and is expanding its portfolio in Europe....

  • Regional Sales Manager Italy Electric Bus

    7 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    The Regional Sales Manager is responsible for achieving our commercial goals in the Region of Responsibility by developing solid relations with Dealers, improving Dealers' Performance, building the Brand, and developing the tools and services needed. The Regional Sales Manager reports directly to the Country Manager. Key Objectives & Responsibilities: ...

  • Field Excellence Manager

    3 mesi fa

    Provincia di Cremona, Lombardia, Italia Corteva A tempo pieno

    **What You'll Do**: - Lead Europe Agronomy Team: Work with field production team to enhance seed production practices in Europe, aiming for better yield, quality, and reliability of Corteva seed products. - Provide Expertise: Act as the agronomy seed production expert, offering guidance, leadership, and training to resolve issues and improve seed production...

  • Regional Sales Manager

    2 settimane fa

    Lombardia, Italia Michael Page International Italia S.r.l. A tempo pieno

    Azienda Prestigiosa e storica multinazionale produttrice di connessioni in acciaio. Offerta Reporting to: International Sales Director Responsibilities Acquire local knowledge of regional requirements. Identify potential new markets and install new distributors (in coordination with the International Director). Bring new specifications to new markets...

  • Trainee Excellence Management

    7 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    Trainee Excellence Management & Tender Expert Milan, Italy Vertrieb & Account Management Vollzeit req119723 The National Supply Chain Design & Continuous Improvement Expert works within the Sales & Marketing Function. The Sales & Marketing Function in Kuehne+Nagel is a fundamental asset to achieve accelerated growth and unparalleled customer excellence,...

  • Event Logistics Lead

    3 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    For one of our Partners in the Payment sector, we are looking for an Event Logistics Lead. Key Responsibilities: Develop logistical elements for event staff prior to and during the tournament; Lead the planning, development, and coordination of on-site implementation plans for cardholder sales and marketing materials (as required); Support recruitment...

  • So.Ho&Sme Sales Development Lead

    1 settimana fa

    Lombardia, Italia Buscojobs A tempo pieno

    Nel 2018 siamo arrivati in Italia con l'obiettivo di rivoluzionare il mercato delle telecomunicazioni e la vita di milioni di utenti. Per farlo, abbiamo messo al centro le persone costruendo relazioni basate su trasparenza e fiducia e promuovendo innovazione, semplicità e qualità. In 5 anni abbiamo superato i 10 milioni di utenti, sviluppato una rete...

  • Regional Key Account Manager

    3 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    Job ID : 2834 Alternate Locations : Italy-Lombardy-Pogliano Milanese Job title : Regional Key Account Manager Location : Home base, north-west Italy Reports to : Area Manager Contract Type : Permanent Your Role & Team in a Nutshell As a Regional Key Account Manager, you will play a crucial role in enhancing sales in FDM (Food-Drug-Mass) channel in...

  • Sales Manager

    3 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...

  • Local Operations Lead

    3 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    Local Operations Lead For our headquarter in Milan, we are looking for a talented Team Leader who will drive and coordinate our Local Operations. Reporting to the Head Of Operations Italy, you will lead a team composed of 4 Area Managers aiming to achieve excellence in the Service Level we offer to our customers while providing the best experience possible...

  • Regional Sales Manager

    3 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation,...

  • Regional Sales Manager

    1 settimana fa

    Lombardia, Italia Buscojobs A tempo pieno

    About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in...

  • Sales Development Exec

    2 settimane fa

    Lombardia, Italia ParcelHero A tempo pieno

    About ParcelHero ParcelHero is one of the UK’s biggest parcel delivery price comparison sites. With over 5 million visitors a year, and over 100 remote employees worldwide, we’re a technology-driven company that’s going places, delivering innovative solutions to ensure exceptional customer care. As a forward-thinking and dynamic business, we offer...

  • Sales Specialist

    1 settimana fa

    Lombardia, Italia Buscojobs A tempo pieno

    Company Description Our Mission At Palo Alto Networks everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life. Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are...

  • QA Lead

    2 settimane fa

    Lombardia, Italia Sightview Software A tempo pieno

    At Sightview Software LLC, we're dedicated to equipping clinicians with innovative, secure technology, enabling them to focus on delivering life-changing care to every patient. By joining our team, you'll be at the heart of this mission, helping us continuously improve our offerings to enhance the experiences of both patients and practices. We are a...

  • Tender & Market Access Manager

    3 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    The Tender & Market Access Manager is responsible for the management of the strategic tender analysis, monitoring and developing tools to help the Sales manager to follow the adoption of our portfolio region by region. What You'll Do: Develop projects to increase the knowledge of the BBU on tenders rule. Ensure the development of Regional/National Access...

  • Senior Regional Sales Manager

    2 giorni fa

    Lombardia, Italia Buscojobs A tempo pieno

    Panasonic Industry Europe GmbH | as soon as possible Senior Regional Sales Manager (m/f/d) 08000967; FN163 Are you looking for a new opportunity that offers meaningful work with true purpose? We would love to welcome you to our multinational team! Your growth is our growth. We invest in your future by enhancing your skills and abilities through training...

  • Revenue Growth Management Lead

    1 settimana fa

    Lombardia, Italia Buscojobs A tempo pieno

    Are you ready to take the lead in driving revenue growth and making a significant impact in Italy? As our Revenue Growth Manager Lead, you will spearhead the definition and deployment of our Commercial RGM strategy across various categories, channels, and customers. Enjoy a hybrid way of working, combining working days from home and from our office based...

  • Lead, Commercial Marketing Italy

    3 settimane fa

    Lombardia, Italia Goodyear A tempo pieno

    Start something great today. Go Goodyear Location: Belgium/Kontich Remote work: Hybrid - 3 days in office Organization: Sales and Marketing Job level: Global Grade - 06 About the Position The Commercial Marketing Lead will help local Truck and OTR replacement and Fleet Mobility sales teams reach their lead acquisition, customer retention,...

  • Lead, Commercial Marketing Italy

    2 settimane fa

    Lombardia, Italia Goodyear A tempo pieno

    Start something great today. Go Goodyear Location: Belgium/Kontich Remote work: Hybrid - 3 days in office Organization: Sales and Marketing Job level: Global Grade - 06 About the Position The Commercial Marketing Lead will help local Truck and OTR replacement and Fleet Mobility sales teams reach their lead acquisition, customer retention,...