Accounts Assistant

2 settimane fa


Roma, Lazio, Italia Accor Hotels A tempo pieno
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Accounts Assistant (Accounts Receivable and Credit) The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities Accounts Receivableand Credit Section

To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.

To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
Calculate and accurately post commissions.
Promptly investigate all credit card disputes, liaising with the Front Office and the banks.

Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.

Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
Assist in any adhoc requirement.
Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
Ensure the operation procedures are in accordance with PCI-DSS compliances.
Focus on Colleagues/Management Experience
Attend to colleagues' queries promptly.
Consistently offer professional, friendly and engaging service.
Co-ordinate with various departments to ensure proper documents submission.
Use a Heartist approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
Work as Part of the Finance Team
Ensure to produce quality work at all time.
Adhere to all timeline set.
Build strong relationship with team member.
Build a cohesive working environment and achieve together financial goal set.
Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.
Involvement in Wider Job Function Relationships
Maintain collaborative working relationship with all colleagues.
Participate in training activities to improve knowledge and skills.
Follow guidelines provided in colleagues' handbook.
Understand emergency procedures, health & safety requirements.

Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.

Contribute to the hotel's Corporate Social Responsibility efforts by supporting the Planet 21 program. Qualifications Candidate Profile Knowledge and Experience

Basic Accounting knowledge or Certificate in Accounting/LCCI/DiplomaProficiency in Microsoft ExcelGood interpersonal skills with ability to communicate with all levels of employees.

Communication skills in English spoken/written.
Ability to work effectively and contribute as a team.
Multicultural awareness and be able to work with people from diverse cultures.
Flexible and able to embrace and respond to change effectively.
Ability to work independently and has good initiative under dynamic environment.
Self-motivated and energetic. Additional Information Benefits of Joining Raffles Hotel Singapore 5-day Work Week.
Duty Meals are provided.
Colleagues' Discount and/or Preferential Room Rates at worldwide Accor Hotels.
Medical and Wellness Benefit.
Local/Overseas Career Development & Growth Opportunities.
Holistic Learning and Development Opportunities.
Discover a world where life pulses with passion

Diversity&Inclusionfor Accor means welcoming each and everyoneandrespecting their differences by giving priority only to qualities andskills in extending employment and development opportunities.

Our ambition is toprovide meaningful employment, a warm and welcoming culture, excellentworking conditions and to promote the development ofall people, including thosewith disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

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