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HR Business Partner – Manager – English

4 mesi fa


Milano, Lombardia, Italia Genpact A tempo pieno

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world's biggest brands—and we have fun doing it We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line.

We're harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people.


Now, we're calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing.

People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Inviting applications for the role of HR Business Partner – Manager – English - Genpact ItalyResponsibilities

Actively participates in aligning the human resources strategy to the business imperatives in cooperation with local business leaders and ensure a good employee experience to all employees.

Owns staffing, retention, engagement, performance management, talent development and C&B targets for our teams in Western Europe countries (with priority on Italy, secondary on Spain, France, Portugal).

Monitors competitiveness of human resources process with local labor market practices and actively participates in the, go to market" people strategy.

Handles procedure and supports the organization on performance and talent management and organizational planning.
Ensures that the organization has the right resources, capabilities and talent to deliver immediate and future strategic objectives.

Enables a culture of opportunities by crafting and implementing programs that reward and recognize key employee capabilities, skills, behaviors, experience and performance.

Establishes and maintains a good relationship with local management and leadership and offers experienced advice in all matters relating to employment relations.

Leads the complex employee relations casework including dispute resolutions, disciplinary, grievances, absence, retirement and redundancy.
Supports organizational transformation and change processes from HR perspective.
Contributes to the continuous transformation of the HR processes across the region working with Europe/Global HR team.

Supports growth projects, as part of the deal cycle, representing the HR stream and front facing customers in such projects.

Qualifications we seek in youMinimum Qualifications
University degree or equivalent
CIPD or equivalent HR certification is a plus.

Relevant experience in SSC/BPO with good competency in org design, employee engagement and retention, labor relations/employee grievances in Italy; other countries like Spain/France/Portugal are an advantage.

Knowledge of Italy/Spain/France/Portugal specific market, trends and employee benefits is an advantage.
Experience managing in matrixed organization structures with virtual teams required.
Proficient in English
Digital literacy, including HR tools and people analytics.
Preferred Qualifications
Passionate HR Professional with high work ethics
Continuous learning attitude, willing to stay relevant.
Resilience and continuous adaptation to change, leads and handles changes.
Analytical, data driven, with well-articulated thoughts and good influencing skills.

Collaboration skills:
proactively approaches immediate and extended team for solving problems or building new solutions. Listens to reflect and drives open collaborative environment.
Able to work optimal in a multicultural team and in a hybrid work model.
Highly results oriented and action implementation: setting stretched work standards and timely attain measurable outcomes.
Organized personality with attention to details, able to work simultaneously on different projects.
What we can offer
Attractive salary.
Stable job offer - employment contract.
Work in a multicultural and diverse environment with employees from over 30 countries
Genpact supports language courses, professional training and great career development opportunities.

Free access to our award-winning learning platform Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Field:
Manager