Lavori attuali relativi a Customer Success - Milano, Lombardia - Tailor&Fox Srl
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Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This Opportunity:The Customer Success Manager is a leadership role responsible for overseeing and managing a Customer Success team at Docebo, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers. The Customer Success Manager contributes to the customer success strategy, ensuring effective...
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Customer Success Manager
3 settimane fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This Opportunity:The Customer Success Manager is a leadership role responsible for overseeing and managing a Customer Success team at Docebo, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers. The Customer Success Manager contributes to the customer success strategy, ensuring effective...
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Customer Success Manager
1 settimana fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This OpportunityThe Senior Customer Success Professional is a key leadership role responsible for driving customer satisfaction, retention, and growth by building strong relationships with customers. This role contributes to the customer success strategy, ensuring effective execution, and driving continuous improvement to deliver exceptional customer...
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Customer Success Manager
4 giorni fa
Milano, Lombardia, Italia MARKT-PILOT A tempo pienoYour Mission:As a Customer Success Manager at MARKT-PILOT, you will be responsible for accompanying our customers throughout their entire life cycle with our MARKT-PILOT solutions. This includes preparing, organizing, and implementing customer workshops, creating and presenting data analyses, and supporting other team members in data processing and...
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Customer Success Team Lead
2 settimane fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This Opportunity:The Customer Experience Manager is a leadership role responsible for overseeing and managing a Customer Success team at Docebo, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers.Key Responsibilities:• Execute the customer success strategy aligned with Docebo's goals and...
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Customer Success Team Lead
3 settimane fa
Milano, Lombardia, Italia Docebo A tempo pienoAbout This Opportunity:The Customer Experience Manager is a leadership role responsible for overseeing and managing a Customer Success team at Docebo, focusing on driving customer satisfaction, retention, and growth by building strong relationships with customers.Key Responsibilities:• Execute the customer success strategy aligned with Docebo's goals and...
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Customer Success Advocate
2 settimane fa
Milano, Lombardia, Italia iGenius A tempo pienoAbout the RoleiGenius is seeking a highly skilled Customer Success Advocate to join our team. As a key member of our customer success efforts, you will be responsible for ensuring that every interaction with our customers leaves a lasting positive impression.This is an exciting opportunity to work with a dynamic team and contribute to the growth and success...
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Customer Success Advocate
3 settimane fa
Milano, Lombardia, Italia iGenius A tempo pienoAbout the RoleiGenius is seeking a highly skilled Customer Success Advocate to join our team. As a key member of our customer success efforts, you will be responsible for ensuring that every interaction with our customers leaves a lasting positive impression.This is an exciting opportunity to work with a dynamic team and contribute to the growth and success...
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Customer Success Manager
1 settimana fa
Milano, Lombardia, Italia 3Shape AS A tempo pienoAbout 3Shape A/S3Shape A/S is a leading provider of digital dentistry solutions, committed to transforming the dental industry with innovative technologies that improve patient care and streamline dental workflows.Job SummaryWe are seeking a highly skilled and experienced Customer Success Manager to join our team. As a key member of our organization, you...
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Customer Success Manager Italy
1 settimana fa
Milano, Lombardia, Italia Agicap A tempo pienoAbout AgicapAgicap is a fast-growing financial management solution for SMEs and Mid-Market companies. Our innovative product helps CEOs and Finance teams efficiently manage and forecast their cash flow, pay their suppliers, and get paid. With a strong customer-centric culture and a highly passionate team, we are committed to building a company where people...
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Customer Success Manager
4 giorni fa
Milano, Lombardia, Italia BizAway A tempo pienoUnlock Your Potential with BizAwayWe are seeking a driven and enthusiastic Customer Success Executive to join our dynamic Sales Team. As a key player in our growth strategy, you will be responsible for managing and growing a portfolio of existing clients, onboarding new corporate clients, and identifying opportunities for upselling and cross-selling.Your Key...
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Customer Success Manager
1 settimana fa
Milano, Lombardia, Italia 3Shape AS A tempo pienoAbout the RoleWe are seeking a highly skilled and experienced Customer Success Manager to join our team at 3Shape A/S. As a key member of our organization, you will play a crucial role in driving our mission to revolutionize the dental industry.Key ResponsibilitiesCustomer OnboardingCollaborate with our Customer Support team to ensure a seamless onboarding...
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Customer Success Advocate
1 settimana fa
Milano, Lombardia, Italia iGenius A tempo pienoAbout the RoleWe are seeking a highly skilled Customer Success Advocate to join our team at iGenius. As a key member of our customer-facing team, you will be responsible for ensuring that our clients achieve their business objectives through the effective use of our products.Key ResponsibilitiesBuild Strong Relationships: Develop and maintain strong...
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Customer Success Technical Specialist
1 settimana fa
Milano, Lombardia, Italia Agicap A tempo pieno{"h3": "About Agicap", "p": "Agicap is a leading financial management solution for SMEs and Mid-Market companies. Our innovative platform allows CEOs and Finance teams to efficiently manage and forecast their cash flow, pay their suppliers, and get paid. With a strong focus on customer success, we are seeking a highly skilled Technical Customer Success...
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Customer Success Manager
1 settimana fa
Milano, Lombardia, Italia Docebo A tempo pienoJob DescriptionThe Customer Success Manager is a key role at Docebo, responsible for empowering our customers to achieve their goals and maximize the value of our platform. This position requires a strong understanding of business and learning strategy, as well as excellent communication and problem-solving skills.Key Responsibilities:Customer Advocacy:...
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SaaS Customer Success Professional
1 settimana fa
Milano, Lombardia, Italia Trustfull A tempo pieno{"h3": "Customer Success Role Overview"} At Trustfull, we're seeking a skilled SaaS Customer Success professional to drive the adoption and satisfaction of our customers. As a key member of our team, you'll be responsible for ensuring our customers achieve their business goals through effective use of our SaaS platform. Key Responsibilities Proactively...
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Customer Success Manager
16 ore fa
Milano, Lombardia, Italia BizAway A tempo pienoUnlock Your Potential with BizAwayWe are seeking a driven and enthusiastic Customer Success Executive to join our dynamic Sales Team. As a key player in our growth strategy, you will be responsible for managing and growing a portfolio of existing clients, onboarding new corporate clients, and identifying opportunities for upselling and cross-selling.Your Key...
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Customer Success Engineer
4 giorni fa
Milano, Lombardia, Italia iGenius A tempo pienoAbout the RoleiGenius is seeking a highly skilled Customer Success Engineer to join our team. As a key member of our customer success efforts, you will be responsible for ensuring that every interaction with our customers leaves a lasting positive impression.This is a unique opportunity to work with a cutting-edge AI company that is humanizing and...
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Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia BizAway A tempo pieno**About the Role**We are seeking a highly motivated and results-driven Customer Success Manager to join our Sales Team at BizAway. As a key member of our team, you will be responsible for driving growth and success for our existing and new corporate clients.Key Responsibilities:Manage and grow a portfolio of existing clients, identifying opportunities for...
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Customer Success Manager
2 settimane fa
Milano, Lombardia, Italia BizAway A tempo pieno**About the Role**We are seeking a highly motivated and results-driven Customer Success Manager to join our Sales Team at BizAway. As a key member of our team, you will be responsible for driving growth and success for our existing and new corporate clients.Key Responsibilities:Manage and grow a portfolio of existing clients, identifying opportunities for...
Customer Success
3 mesi fa
Per il potenziamento del dipartimento Sales, ci ha incaricato di cercare il seguente profilo:
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**CUSTOMER SUCCESS**
**Posizione**:
Riportando al Sales Manager Italia, la Risorsa si occuperà delle seguenti attività:
- Consulenza ai Clienti / Prospect sulle funzionalità dei prodotti, dei loro moduli, illustrando l'impatto positivo che questi portano all'organizzazione del loro business.
- Stabilire relazioni efficaci con i Clienti per comprendere rapidamente le loro esigenze e orientarli verso soluzioni appropriate.
- Agire con approccio total customer oriented, portare valore aggiunto attraverso la proposizione attiva di servizi e strumenti che rappresentino opportunità di crescita e ottimizzazione del business del Cliente.
- Fornire assistenza rapida e custom sull'utilizzo dei prodotti aziendali.
- Collaborare con il dip. Marketing e Sviluppo per individuare delle strategie efficaci e presentare proposte di valore.
- Utilizzare approcci di vendita innovativi, come il Challenger Sales, per sfidare le prospettive dei clienti e accelerare le decisioni di acquisto.
- Selling e upselling di moduli e servizi aggiuntivi alla clientela esistente, o leads da gestire in collaborazione con il reparto marketing.
- Raccogliere feedback dei clienti per individuare possibili miglioramenti o adattamenti del prodotto da condividere internamente.
- Monitorare le performance di vendita e redigere report dettagliati utilizzando sistemi efficacemente il CRM e le tecnologie a disposizione.
**Requisiti**:
Il profilo ideale, anche con poca esperienza in ruoli simili, dimostra forti capacità comunicative, di relazione e negoziazione, con un **marcato approccio customer oriented**. Ha idealmente già ricoperto ruoli in ambiti Sales & Marketing in contesti mediamente strutturati, con utilizzo di **CRM** e moderni strumenti informatici.
**Completano il profilo**: senso di urgenza, orientamento all'obiettivo, proattività, auto motivazione e focalizzazione, team working, ottime capacità relazionali e doti di empatia.
Per il contesto internazionale è **gradita la conoscenza dell'inglese**.
**Altre informazioni**:
L'Azienda impiega tecniche e metodologie moderne in ambito Sales&Marketing e offre costanti **percorsi di formazione** per una crescita personale e professionale lungo tutto il **ciclo vita** delle proprie Risorse.
L'Azienda offre un inquadramento a tempo indeterminato con RAL fissa e variabile, ticket, formazione costante.
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**Sede di Lavoro**: Milano est (MM Verde) - con possibilità di smart working fino a 3gg settimanali
