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Assistant Housekeeping Manager

3 mesi fa

Florence, Toscana, Italia Villa d'Este SpA A tempo pieno
Position Summary

Nel ruolo di Assistant Housekeeping Manager supporterai la nostra Housekeeping Manager nella gestione delle operazioni quotidiane del reparto housekeeping nel rispetto dei più alti standard qualitativi e contribuendo alla creazione di esperienze autentiche e memorabili per i nostri ospiti.

**Job Description**:
Fornisce agli ospiti un servizio di eccellenza nel rispetto degli standard qualitativi e delle procedure operative del reparto Housekeeping
Risponde a tutte le esigenze degli ospiti in maniera cordiale e tempestiva
Personalizza i servizi in camera o in suite in base alle esigenze e ai desideri degli ospiti
Garantisce la privacy e la sicurezza degli ospiti proteggendo le informazioni riservate
Dimostra un atteggiamento aperto e proattivo nella collaborazione con gli altri reparti

Job Requirements
Esperienza di almeno due anni in posizione simile in un contesto analogo
Conoscenza della lingua italiana e della lingua inglese
Passione per il servizio di eccellenza e per la personalizzazione dei servizi per l'ospite, per la creazione di un'esperienza autentica e personalizzata

**Benefits**:
Servizio mensa gestito dalla brigata di cucina dell'hotel
Uniforme e servizio di lavanderia
Sistemazione in camera singola o doppia se residente al di fuori del comune di Firenze
Tariffe dedicate ai dipendenti per soggiorni presso le strutture del gruppo, esperienze F&B, Spa e acquisti presso il Villa d'Este Gift Shop
Formazione e sviluppo
Partecipazione ad eventi per il team e opportunità di riconoscimento