Lavori attuali relativi a Technical Support Specialist - Bologna, Emilia-Romagna - Faac
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Technical Sales Support Specialist
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Technical Sales Support Specialist
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Bologna, Emilia-Romagna, Italia IMA Group A tempo pienoJob SummaryWe are seeking a highly skilled Technical Sales Support professional to join our IMA Group team. As a Technical Sales Support, you will be responsible for building and presenting the best proposal for our clients, understanding the product placement in the market, and working in a team with the Product Manager to propose the most suitable solution...
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Technical Sales Support Specialist
1 mese fa
Bologna, Emilia-Romagna, Italia IMA Group A tempo pienoJob SummaryWe are seeking a highly skilled Technical Sales Support professional to join our IMA Group team. As a Technical Sales Support, you will be responsible for building and presenting the best proposal for our clients, understanding the product placement in the market, and working in a team with the Product Manager to propose the most suitable solution...
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Technical Sales Support Specialist
3 settimane fa
Bologna, Emilia-Romagna, Italia IMA Group A tempo pienoJob SummaryWe are seeking a highly skilled Technical Sales Support professional to join our IMA Group team. As a Technical Sales Support, you will be responsible for building and presenting the best proposal for our clients, understanding the product placement in the market, and working in a team with the Product Manager to propose the most suitable solution...
Technical Support Specialist
3 mesi fa
700 employees worldwide and 18 manufacturing plants is seeking a Technical Support Specialist .
The successful candidate will be part of FAAC Parking Solutions , the FAAC Group Business Unit that develops, produces and distributes the most advanced, flexible and reliable parking solutions.
Specifically, within the Technical Assistance Department, an international team that manages after-sales services in terms of Parking System Installations, supervising the commissioning of new systems, maintenance and troubleshooting, working with a wide combination of software and frameworks.
Main responsibilities :
Supporting the Service Teams in the local markets (Hub Subsidiaries, Partners, Distributors)
Supporting the local Service Teams in understanding the customer requests and needs, providing the best applicable solution In-house product checks in order to analyse and filter feedback and requests from the market Working in close collaboration with our R&D; department Develop and conduct suitable training solutions to technicians of subsidiaries and / or external partners , in form of Training courses (conducted online or in the presence), Video tutorials or Technical guidelines and documentation Creating training materials and technical documentation Monitoring the technical skills improvement on the Hub products of Subsidiaries, Partners, Distributors Main requirements and skills :
Technical Background (Information Technology / Electronic or similar ) Previous experience in a role of technical support, especially after sales Experience in troubleshooting network-related issues (ip protocol, routing) and upgrading / installing Hard- and Software Basic knowledge of SQL Experience in working with PostgreSQL, Tomcat, Asterisk PBX systems or AWS will be considered as a plus Fluency in English, both written and spoken Strong communication skills and the ability of achieving great results At FAAC Technologies, our commitment to equality and inclusion reflects our intention to cultivate a work environment that acknowledges and values the uniqueness of each individual and embraces diversity in all its forms.
The position is open to candidates from all backgrounds, regardless of ethnicity, gender (Law 903 / 77), sexual orientation, or disability.
Più di 30 giorni fa
