Marketing Ops And Business Excellence Director

3 giorni fa

Segrate, Italia Msd A tempo pieno

The Marketing Operations & Business Excellence Unit within our Company Animal Health Italy is focused on digital transformation and customer centricity to support the top line and profitability growth of the Company and to be the best in class in digital and data management.
The Marketing Operations & Business Excellence Director reports directly to the Exec. Dir. & General Manager of our Company Animal health Italy.
She/He leads a Team of more than 10 people, and in charge of strategic and complex activities:
- Digital Innovation, Customer Service & Supply Chaining
- Business Intelligence & Sales Force Effectiveness
- Marketing Operations
- Data Analysis
- Digital Marketing
She/He entails with financial resource management and has also a significant impact to support the top line growth of the company and to manage the external field force.
She/He drives the implementation of strategic projects (aiming to support the growth of the business and maintain market lead position in a constantly changing competitive environment) ensuring timing, effectiveness and coordination between functions. In the role a key skill is the ability to influence the executive management, the BU leads and people across divisions (i.e., IT, Finance, Regulatory, Legal...), at regional level (i.e. Supply Chain, Business Operations) as well as various external partners.
**Key responsibilities**:
Primary activities would include, but are not limited to:
- Execute and implement **comprehensive data analytics strategy **aligned with the organization's overall business goals to provide insights from analytics and metric tracking, including leveraging existing dashboards (global/regional/local) and creating new insights from available data sources
- Oversee the **collection, organization and management **of data from various sources, including new platforms integration
- Support new partnerships with 3rd party data providers
- Lead the analytics org. locally to drive analysis, generate insights and collaborate with stakeholders to **drive local strategy**
- Understand processes related to **analytics solutions implementation **(i.e. testing, approvals etc.) and navigate the organization to ensure effective delivery new solutions
- ** Work closely with sales and marketing teams **to understand the business needs, data sources and technical setup
- Drive **commercial and rebates analytics **(e.g., corporate accounts bonus calculation) on a local level
- Track key KPIs to measure **sales performance of all commercial and marketing efforts**
- Oversee** omnichannel** and **customer experience strategy **across species to maximize synergies and best practices between teams
- Manage team of **Omnichannel Campaign Managers **that support the species teams
- Report **to leadership **on overall omnichannel and digital delivery impact and planning
- ** Plan long-term in-house and 3rd party **support to meet omnichannel / digital demand in market
- Coordinate & Supervise the **Digital Transformation**, **CS & Supply Chain Lead**.
- ** Enhance the customer experience** and accelerate value creation by embedding digital technologies, data & analytics.
- Enable an innovative way to engage customers
- ** Deliver key service outcomes for customers** in B2C environment, for both pharma and technology business
- Identify process and performance improvement and efficiencies for the customer
- ** Oversight and coordinate privacy aspects of CRM** and its additional functionalities (e.g.: management of AHCP engagements, sponsorships and events).
- Responsible and accountable for the development, delivery, implementation reporting and monitoring of **Sales Force Effectiveness (SFE)** to achieve key business objectives across different Business area and Countries.
- Initiate, lead and drive key programs and projects to include Territory Design, Territory Alignment and Segmentation & Targeting Working with the Commercial Team to deliver S&T for all stakeholders across the channels being deployed to include face to face, remote access, digital, MCM, consumer and mass market to support the optimization of stakeholder interaction.
- ** SIP for sales force employees**; Incentive scheme design and payout calculation
- Work with BUDs to design and develop the necessary reports and analysis necessary to monitor the business results and drive/improve the effectiveness of our marketing campaign.
**Requirements**:
- Degree in Economics or similar
- Relevant experience in Digital Marketing, Marketing Operations, Data Analytics, Business Intelligence, strategic Field Cost Management, supply management, customer support
- Excellent written and verbal communication skills
- Excellent written and verbal English
- Demonstrated ability to create a working environment which fosters employee engagement
- Excellent Leadership skills
- Strong problem-solving skills
- Strong ethics and integrity
- Excellent ability to operate independently and navigate through change or unce

  • Marketing Ops and Business Excellence Director

    6 mesi fa

    Segrate, Italia MSD A tempo pieno

    The Marketing Operations & Business Excellence Unit within our Company Animal Health Italy is focused on digital transformation and customer centricity to support the top line and profitability growth of the Company and to be the best in class in digital and data management. The Marketing Operations & Business Excellence Director reports directly to the...

  • Senior OEM Marketing Manager for Global Business Growth

    7 giorni fa

    Segrate, Lombardia, Italia Lenovo A tempo pieno

    Company OverviewLenovo is a leading global technology company that designs, manufactures, and markets innovative PCs, workstations, smartphones, tablets, servers, data storage devices, enterprise software, intelligent networking products, and AI-enabled solutions. Our mission is to deliver Smarter Technology for All, empowering individuals and organizations...

  • Business Development Director

    1 giorno fa

    Segrate, Lombardia, Italia Bdp International A tempo pieno

    Job DescriptionAbout Bdp InternationalBdp International, a leading provider of globally integrated and port-centric supply chain solutions, is headquartered in Philadelphia, PA. With over 5,000 employees worldwide, we offer dynamic careers and opportunities for growth.Sector OverviewWe serve over 5,000 customers, including multinational companies within the...

  • Operational Excellence Associate_Continuous Improvement

    6 mesi fa

    Segrate, Italia LEO Pharma A tempo pieno

    Your role   As an Operational Excellence Associate, you will play a crucial role in driving and supporting the overall Operational Excellence Strategy. You will be responsible for driving the mindset change through the use of Lean tools, systems, behaviours and performance culture.   More in detail, your activities will include: ...

  • Business Development Director for Italian Market

    4 settimane fa

    Segrate, Lombardia, Italia NTT A tempo pieno

    About NTT DATAWe are a global company that pushes the boundaries of what is possible.Our technical excellence and leading innovations enable us to make a difference to our clients and society.We foster a workplace that embraces diversity and inclusion – it's a place where you can grow, belong and thrive.About the RoleAs a Sales Manager, you will be part of...

  • Fp&a Finance Business Partner

    6 mesi fa

    Segrate, Italia Zimmer Biomet A tempo pieno

    **Requisition Number**: EMEA10775 **Employment Type**: Full-time **Location**: Segrate **What Is It Like To Work at Zimmer Biomet**: At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and...

  • Hr Director, Emea Infrastructure Solutions Group

    4 mesi fa

    Segrate, Italia Lenovo A tempo pieno

    Description and Requirements We are looking for an experienced HR leader supporting our Infrastructure Solutions Group (ISG) in EMEA. Reporting directly to the EMEA Executive HR Director you are a change agent for the business, working across all aspects of the function's remit and owning the implementation and success of HR initiatives for ISG in EMEA. You...

  • Internship (M/F/d) - Marketing

    4 giorni fa

    Segrate, Italia Dassault Systèmes A tempo pieno

    We are currently hiring for an exciting opportunity as an Intern (M/F/d) to join our team EUROMED Marketing team. The position is located in our office at the SEGREEN Business Park in Segrate, Milan. This internship project is related to the 2025 launch of some new direct marketing programs, to support our business growth plans in Italy. The scope of this...

  • Associate HR Business Partner

    2 mesi fa

    Segrate, Italia NTT DATA A tempo pieno

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT...

  • Sales Director

    1 mese fa

    Segrate, Lombardia, Italia NTT DATA A tempo pieno

    About the RoleWe are seeking a highly skilled Sales Manager to join our Italian Sales Team at NTT DATA.Key ResponsibilitiesDevelop and implement a local sales strategy to deliver strategic objectives.Define the approach for Client Managers to achieve targets and exceed expectations.Ensure sales procedures and policies are implemented and followed.Align sales...

  • Internship (M/F/D) - Marketing

    2 giorni fa

    Segrate, Italia Dassault Systèmes A tempo pieno

    We are currently hiring for an exciting opportunity as an Intern (M/F/d) to join our team EUROMED Marketing team. The position is located in our office at the SEGREEN Business Park in Segrate, Milan.This internship project is related to the 2025 launch of some new direct marketing programs, to support our business growth plans in Italy. The scope of this...

  • Sr. Specialist Digital Marketing Companion Animals

    6 mesi fa

    Segrate, Italia MSD A tempo pieno

    **Job Description**: We are now recruiting a dynamic, passionate and driven Sr. Digital Specialist that will be critical to implement both B2B and B2C digital strategies of our Companion Animals Business Unit. The Sr. Digital Specialist will play a key role in our Company organization to support the success of the entire Companion Animals Portfolio, in...

  • Logistics Ops. Mgr. 1

    6 mesi fa

    Segrate, Italia DSM-Firmenich A tempo pieno

    #EXT Logistic Specialist Segrate, Italy On Site The position is responsible of organizing and controlling the loads and shipments of finished products and raw materials for Italian and foreign customers, including those extra EU, optimizing management costs and times. The Italy and Export Shipping Specialist interfaces internally with the production, sales...

  • Logistics Ops. Mgr. 1

    2 giorni fa

    Segrate, Italia Dsm-Firmenich A tempo pieno

    #EXT Logistic SpecialistSegrate, ItalyOn SiteThe position is responsible of organizing and controlling the loads and shipments of finished products and raw materials for Italian and foreign customers, including those extra EU, optimizing management costs and times. The Italy and Export Shipping Specialist interfaces internally with the production, sales and...

  • Hr Business Partner

    2 settimane fa

    Segrate, Italia Lenovo A tempo pieno

    We are Lenovo.We do what we say.We own what we do.We WOW our customers.Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets.Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC...

  • Marketing Support

    6 mesi fa

    Segrate, Italia Zimmer Biomet A tempo pieno

    **Requisition Number**: EMEA10686 **Employment Type**: Full-time **Location**: Segrate **What Is It Like To Work at Zimmer Biomet**: At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and...

  • Marketing Support

    6 mesi fa

    Segrate, Italia Zimmer Biomet A tempo pieno

    -Requisition Number EMEA10686 Employment Type Full-time Location Segrate **What Is It Like To Work at Zimmer Biomet**: At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated. **Zimmer Biomet...

  • Business Technology Consultant

    4 giorni fa

    Segrate, Italia NTT DATA A tempo pieno

    **Make an impact with NTT DATA** Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive. **Your day at NTT...

  • Marketing Manager

    3 mesi fa

    Segrate, Italia Zimmer Biomet Srl. A tempo pieno

    At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life...

  • Business Technology Consultant

    2 giorni fa

    Segrate, Italia Ntt Data A tempo pieno

    **Make an impact with NTT DATA**Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.**Your day at NTT DATA****What...