Lavori attuali relativi a Guest Experience Agent - Milano - Hyatt Corporation
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Guest Experience Agent
4 giorni fa
Milano, Lombardia, Italia Marriott International A tempo pienoAbout Casa BreraCasa Brera is a luxury lifestyle hotel located in the heart of Milan, offering a unique and authentic experience for its guests. As a Guest Experience Agent, you will be part of a team that crafts memorable moments for our guests, connecting them with the local heritage and culture.Job SummaryWe are seeking a highly skilled and enthusiastic...
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Guest Experience Ambassador
6 giorni fa
Milano, Lombardia, Italia Hyatt Corporation A tempo pienoGuest Experience AgentAt Hyatt Corporation, we are seeking a skilled Guest Experience Agent to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences from pre-arrival to departure.Main Responsibilities:Provide warm and personalized greetings to guests, ensuring a seamless check-in...
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Guest Experience Ambassador
3 settimane fa
Milano, Lombardia, Italia Hyatt Corporation A tempo pienoJob SummaryWe are seeking a highly skilled and customer-focused Guest Experience Agent to join our team at Park Hyatt Milano. As a Guest Experience Agent, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Main ResponsibilitiesWelcome guests in a friendly, prompt, and professional...
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Guest Experience Ambassador
3 settimane fa
Milano, Lombardia, Italia Hyatt Corporation A tempo pienoJob SummaryWe are seeking a highly skilled and customer-focused Guest Experience Agent to join our team at Park Hyatt Milano. As a Guest Experience Agent, you will be responsible for delivering exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Main ResponsibilitiesWelcome guests in a friendly, prompt, and professional...
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Guest Experience Agent/front Desk Agent
4 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 24154427 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management Part of the Luxury Group of Marriott International, Casa Brera is currently...
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Guest Experience Associate
2 giorni fa
Milano, Lombardia, Italia Hyatt Corporation A tempo pienoAbout the RoleWe are seeking a skilled Guest Experience Agent to join our team at Park Hyatt Milano. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences from pre-arrival to departure.Main ResponsibilitiesWelcome guests with a warm and professional demeanor, ensuring a seamless check-in...
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Guest Experience Associate
4 giorni fa
Milano, Lombardia, Italia Hyatt Corporation A tempo pienoJob SummaryWe are seeking a skilled Guest Experience Agent to join our team at Park Hyatt Milano. As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences through personalized service and attention to detail.Main ResponsibilitiesWelcome guests in a friendly and professional manner, ensuring a seamless...
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Guest Experience Agent
4 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 24154423 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management Part of the Luxury Group of Marriott International, Casa Brera is currently...
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Guest Experience Expert/front Desk Agent
4 settimane fa
Milano, Italia Marriott International, Inc A tempo pieno**Job Number** 24154427 **Job Category** Rooms & Guest Services Operations **Location** Casa Brera, Piazzetta M Bossi No 2, Milan, Milan, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management Part of the Luxury Group of Marriott International, Casa Brera is currently recruiting Guest experience...
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Guest Experience Agent
4 settimane fa
Milano, Italia Casa Brera A tempo pienoPartecipa al Career day di Casa Brera del 16 settembre.Parte del Gruppo Marriott International, Casa Brera è una soglia inaspettata nel cuore di Brera a Milano.Reinterpretata dallo Studio Urquiola, Casa Brera dispone di 116 sofisticate camere tra cui 15 suite e la Suite Milanese. Nascosto dietro una facciata razionalista, troverai un mondo di raffinatezza...
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Guest Experience Agent
4 settimane fa
Milano, Italia Casa Brera A tempo pienoPartecipa al Career day di Casa Brera del 16 settembre.Parte del Gruppo Marriott International, Casa Brera è una soglia inaspettata nel cuore di Brera a Milano.Reinterpretata dallo Studio Urquiola, Casa Brera dispone di 116 sofisticate camere tra cui 15 suite e la Suite Milanese.Nascosto dietro una facciata razionalista, troverai un mondo di raffinatezza...
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Guest Experience Supervisor
1 settimana fa
Milano, Lombardia, Italia Marriott International A tempo pienoAbout the RoleWe are seeking a highly skilled Guest Experience Supervisor to join our pre-opening team at Casa Brera, a luxury lifestyle hotel in Milan. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring seamless operations.Key ResponsibilitiesAct as Duty Manager and oversee front desk...
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Guest Experience Agent
4 mesi fa
Milano, Italia Hotel Principe di Savoia A tempo pienoIl Principe di Savoia, storico e prestigioso hotel di Milano, che fa parte della Dorchester Collection, una delle migliori compagnie di hotel di lusso al mondo, cerca per la propria struttura una figura di Guest Experience Agent - Back of the House. La persona che stiamo cercando sarà il primo punto di contatto in Hotel per tutti i nostri Ospiti. Dovrà...
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Guest Services Specialist
3 settimane fa
Milano, Lombardia, Italia Hyatt Corporation A tempo pienoGUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service to our guests. As a Guest Experience Agent, you will play a vital role in ensuring that every guest feels welcomed and valued during their stay. Role Overview The Guest Experience Agent is tasked with managing guest interactions before and during their...
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Guest Services Specialist
3 settimane fa
Milano, Lombardia, Italia Hyatt Corporation A tempo pienoGUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service to our guests. As a Guest Experience Agent, you will play a vital role in ensuring that every guest feels welcomed and valued during their stay. Role Overview The Guest Experience Agent is tasked with managing guest interactions before and during their...
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Guest Experience Expert
3 mesi fa
Milano, Italia Marriott International, Inc A tempo pieno**Job Number** 24018379 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Diana Majestic Milan, Viale Piave, 42, Milan, Città Metropolitana di Milano, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...
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Guest Experience Expert
3 mesi fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 24018379 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Sheraton Diana Majestic Milan, Viale Piave, 42, Milan, Città Metropolitana di Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management *** Our jobs aren’t just about...
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Guest Experience Expert
3 mesi fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 24059043 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** Sheraton Diana Majestic Milan, Viale Piave, 42, Milan, Città Metropolitana di Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management *** Our jobs aren’t just about...
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Guest Experience Agent
3 mesi fa
Milano, Italia Marriott International, Inc A tempo pieno**N. Posizione** 23111955 **Categoria la Posizione** Rooms & Guest Services Operations **Sede** The Westin Palace Milan, Piazza della Repubblica 20, Milan, Milano, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management *** Our jobs aren’t just about giving guests a smooth...
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Guest Services Specialist
3 settimane fa
Milano, Lombardia, Italia Hyatt Corporation A tempo pienoGUEST EXPERIENCE AGENT At Hyatt Corporation, we pride ourselves on delivering exceptional service to our guests. As a Guest Experience Agent, you will play a crucial role in shaping the guest's journey from the moment they consider staying with us to their departure. Role Overview The Guest Experience Agent is tasked with managing pre-arrival...
Guest Experience Agent
3 mesi fa
GUEST EXPERIENCE AGENT Park Hyatt Park Hyatt Milan IT - 25 - MilanFront OfficeHourly/Entry Level EmployeeFull-timeReq ID: MIL000274LocalSummaryPark Hyatt Milano is a 5-star luxury hotel located in the heart of the city, overlooking the famous Galleria Vittorio Emanuele II and a few steps from Piazza del Duomo and the Alla Scala opera house.As a Guest Experience Agent you will be responsible for guests' pre-arrival communications and experiences once at the hotel, ensuring the highest level of personalization and service excellence Main Duties and responsibilities Welcome guests in a friendly, prompt and professional manner; Register guests, issue room keys and provide information on hotel services and room location; Create memorable experiences for our guests through care and empathy; Make appropriate service recovery gestures in order to ensure total guest satisfaction; Display the highest level of knowledge and care in all interactions and correspondence with guests, from pre-arrival communications to guests' departure Nurture the relationship with all guests showing an authentic interest in preferences to ensure a genuine and personalized approach to suggestions and enquires Address special guest preferences recorded in guest history profiles; Ensure that all guests' requests and queries are answered as soon as possible, being familiar at all time; Monitor service expectations and managing complaints at a first level Maintain an efficient dialogue and collaboration with all relevant departments to ensure the highest level of service Organize and communicate informations for the daily meeting for other departmentsQualificationsQualifications Proficiency in English, Italian and an additional language Proficiency with computers Ability in multitasking, problem solving and time-management Attention to detail Excellent guest service attitude Teamwork skills and attitude Previous experience in guest experience in five-star hotels and knowledge of the Opera system are a plus Hyatt offers a great range of benefits, including: 12 free nights per year of service across Hyatt Hotels worldwide Employee and Friends & Family rates across Hyatt Hotels worldwide Dry cleaning of business clothes Complimentary meals on duty Continuous Learning & Development opportunities
