Abbiamo altre offerte di lavoro attuali relative a questo settore che potete trovare qui sotto
-
Customer Service Team Lead
2 mesi fa
Milano, Italia Brown-Forman A tempo pienoCURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: For best results, use Google Chrome to view this page. Meaningful Work From Day One This position will lead the Customer Service Team, ensuring a reliable and professional customer care throughout the entire process, from order taking via record management in the ERP System SAP to Invoice Issuance....
-
Customer Service Team Lead
4 settimane fa
Milano, Italia Brown-Forman A tempo pienoMeaningful Work From Day OneThis position will lead the Customer Service Team, ensuring a reliable and professional customer care throughout the entire process, from order taking via record management in the ERP System SAP to Invoice Issuance. Standard Order Administration as well Exception Management such as e.g. customer complaints and product allocation...
-
Customer Service Team Lead
1 settimana fa
Milano, Italia Tn Italy A tempo pienocol-wideJob Description:Meaningful Work From Day OneThis position will lead the Customer Service Team, ensuring a reliable and professional customer care throughout the entire process, from order taking via record management in the ERP System SAP to Invoice Issuance. Standard Order Administration as well Exception Management such as e.g. customer complaints...
-
Customer Service Team Lead
3 settimane fa
Milano, Italia Brown-Forman A tempo pienoMeaningful Work From Day OneThis position will lead the Customer Service Team, ensuring reliable and professional customer care throughout the entire process, from order taking via record management in the ERP System SAP to Invoice Issuance. Standard Order Administration as well as Exception Management such as customer complaints and product allocation...
-
Customer Service Team Lead
3 settimane fa
Milano, Italia Brown-Forman A tempo pienoMeaningful Work From Day OneThis position will lead the Customer Service Team, ensuring reliable and professional customer care throughout the entire process, from order taking via record management in the ERP System SAP to Invoice Issuance.Standard Order Administration as well as Exception Management such as customer complaints and product allocation...
-
Customer Service Team Lead
3 mesi fa
Milano, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
-
Customer Service Team Lead
4 settimane fa
Milano, Italia Mygwork - Lgbtq+ Business Community A tempo pienoPosition Responsibilities: Ensures plant equipment runs and functions properly with the least amount of downtime.Diagnose, analyze, and troubleshoot problems with equipment and/or operating systems which may involve tearing down equipment.Maintain motor drive controllers and troubleshoot with PLCs under little or no supervision.Work with other...
-
Customer Service Team Lead
3 settimane fa
Milano, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer Service department. We partner with some of the world's best specialists and care teams to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and better experience.In this role, you...
-
Customer Service Team Lead
2 mesi fa
Milano, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
-
Customer Service Team Lead
3 mesi fa
Milano, Italia Abbott Laboratories A tempo pienoWithin Abbott's Structural Heart division, we are recruiting a Team Lead for the Customer service department. Within Structural Heart, we partner with some of the world's best specialists and care teams that we know, to repair the damage caused by structural heart diseases and help rebuild healthier hearts—through better therapies, better evidence, and...
-
Customer Operations Lead
3 mesi fa
Milano, Italia NCR A tempo pienoJob title: Customer Operations Lead Position Summary Our Customer Operations Lead will be accountable to manage and support our key Enterprise Global Restaurant accounts across Europe. You will own and develop a customer centric approach to ensuring customer satisfaction at all times while working with internal and external service providers. This...
-
customer service
2 mesi fa
Milano, Lombardia, Italia Cargo Service A tempo pienoCargo Service, per la sua sede di Cornaredo, è alla ricerca di una figura da inserire nell'ufficio operativo nel ruolo di Customer Service a partire dall'01/09/2024. La risorsa dovrà occuparsi di: assistenza clienti, gestione clienti e fornitori italiani/esteri a livello operativo con supporto all'ufficio commerciale, bollettazione, invio e ricezione...
-
Team Leader Customer Service B2B
3 mesi fa
Milano, Italia Kekyjob A tempo pienoKekyjob ricerca per società Cliente, primaria realtà italiana, specializzata nella produzione di conserve alimentari, leader nel mercato italiano del retail e HORECA e presente in più di 70 Paesi nel mondo, un/una **Team Leader** del** Customer Service **B&B **(MI SUD)** La risorsa verrà inserita nell’ufficio di Customer Service a riporto diretto del...
-
UBER Greenlight Team Lead
4 mesi fa
Milano, Italia Uber A tempo pieno**About the Role*** The Community Operations organization at Uber is responsible for delivering outstanding customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, Uber Greenlight locations help new drivers get on the road for the first time, build engagement with the platform over time, and serve as a...
-
Customer Service Team Leader
3 mesi fa
Milano, Italia Wyser A tempo pienoPer società imprenditoriale in costante crescita operante nel settore biomedicale, siamo alla ricerca di un/a Customer Service Team Leader che riportando al Customer Service & Operations Manager possa gestire operativamente e supervisionare l’intero ciclo di gestione dell’ordine, dalla ricezione della richiesta sino alla spedizione al cliente. È...
-
Italy Customer Operations Team Lead
3 mesi fa
Milano, Italia WeRoad A tempo pieno**ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES** Founded in 2017, WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain, Switzerland, UK and also...in Germany and France! With more than 160 team members and 2k Travel Coordinators, we are a community of travelers, united by their love for travel, adventure, and...
-
Customer Service – Call Centre
2 mesi fa
Milano, Italia Bfv Service Gmbh A tempo pienoCustomer Service Resume & Selection Criteria WritersIf you are a new Australian, a recent graduate or a professional with years of experience, it has become increasingly difficult to secure a customer service or call centre role. Most advertisements in this field receive scores of applications for the selection panel to wade through. Can you put yourself in...
-
Team Leader Customer Service B2B
3 mesi fa
Milano, Italia Kekyjob A tempo pienoKekyjob ricerca per società Cliente, primaria realtà italiana, specializzata nella produzione di conserve alimentari, leader nel mercato italiano del retail e HORECA e presente in più di 70 Paesi nel mondo, un/una **Team Leader del Customer Service B&B (MI SUD) settore food/Horeca** La risorsa verrà inserita nell’ufficio di Customer Service a riporto...
-
Team Leader Customer Service B2B
3 mesi fa
Milano, Italia Kekyjob srl A tempo pienoKekyjob ricerca per società Cliente, primaria realtà italiana, specializzata nella produzione di conserve alimentari, leader nel mercato italiano del retail e HORECA e presente in più di 70 Paesi nel mondo, un/una **Team Leader del Customer Service B&B (MI SUD) settore food/Horeca** La risorsa verrà inserita nell’ufficio di Customer Service a riporto...
-
Customer Service Operations Supervisor
2 settimane fa
Milano, Lombardia, Italia Abbott A tempo pienoWithin Abbott's Structural Heart division, we are seeking a dedicated Team Lead for our Customer Service department. In this critical role, you will collaborate with leading specialists and care teams to address the challenges posed by structural heart diseases, ultimately contributing to healthier outcomes through enhanced therapies and experiences. Key...
![Brown-Forman](https://media.trabajo.org/img/noimg.jpg)
Customer Service Team Lead
2 mesi fa
CURRENT EMPLOYEES, CONSULTANTS, AND AGENCY PARTNERS: If you currently work for Brown-Forman, please apply by clicking the Careers icon on the Workday portal.
For best results, use Google Chrome to view this page.
Meaningful Work From Day One This position will lead the Customer Service Team, ensuring a reliable and professional customer care throughout the entire process, from order taking via record management in the ERP System SAP to Invoice Issuance.
Standard Order Administration as well Exception Management such as e.g.
customer complaints and product allocation supervision are in scope.
By relying on existing IT tools and our Logistics Service Providers in Italy, the person must be in constant search for Process Optimization and Customer Service Level Improvement.
This position will perform standard order processing tasks (80% of the role) as well as Customer Service Team lead and coordination (20% of the role).
The customer Service Team Leader reports to the Supply Chain Manager.
This an office/hybrid role out of our office in Milan.
What You Can Expect Customer Service Team Lead and Coordination Customer Service Team Lead: Team management, Define and Monitor objectives, Ensuring the training and integration of new employees Optimization of Customer Service Process, particularly through the deployment of EDI with our customers and the optimal use of SAP Being the preferred point of contact for all Customer Service topics both internally and externally Monitoring customer service levels and implementing corrective actions with logistics providers and / or customers Ensuring the administrative follow-up is properly conducted by the team: Follow-up of Promotional campaigns, Litigation and Penalties Administration of Sales Orders and Customer Litigation Receive and process orders from customers in SAP – Order to cash process (e.g.
issuing pro-forma invoices, dispatch notes, VAT invoices, credit invoices) Evaluate/manage specific orders (orders on hold, etc.)
EDI management & workflow (EDI exception failures) Product allocation management Tracking of possible discrepancies in delivery of goods to customers and processing order corrections Customer requests/complaints management Managing third party logistics activities and prioritization (picking & delivery) Daily communications with 3PL and other suppliers to follow up on logistics issues What You Bring to the Table Demonstrable experience in customer service Team management experience Very good communication skills Solid knowledge of – SAP IT literate (good knowledge in MS Excel) Analytical skills Fluent in English and Italian What Makes You Unique Building Customer service teams and processes from scratch Who We Are We believe great people build great brands.
And we know there is Nothing Better in the Market than a career at Brown-Forman.
Being a part of Brown-Forman means you will grow both personally and professionally.
You will have the opportunity to solve problems, seize opportunities, and generate bold ideas.
You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
Many Spirits, One Brown-Forman - We believe that an inclusive culture, one that values the diversity and unique perspective of each individual, allows us each to bring our best self to work and leads to greater teamwork, creativity, and trust.
Cultivating a Caring Culture - We know that our strong culture is one of the many reasons people love working at Brown-Forman.
Nothing Better - At Brown-Forman, we craft products known for bringing people together.
Our employees have made us what we are today and are the reason for our success.
Do not just take our word for it.
Brown-Forman is consistently recognized as a Great Place to Work in countries around the world.
What We Offer Total Rewards at Brown-Forman is designed to engage our people to ensure sustainable and profitable growth for generations to come.
As a premium spirits company, we offer equitable pay structures for individual and company performance alongside a premium employee experience.
We offer a range of premium benefits that reflect our company values and meet the needs of our diverse workforce.
#ginmare Requisition Type: EmployeeManagement Level: LeaderGlobal Job Level: L1Number of Openings Available: 1 #J-18808-Ljbffr