Biologist / Inside Sales Specialist Atcc - Italy
2 mesi fa
**About the ATCC**
ATCC, a not-for-profit organization, is the world’s largest biorepository holding a collection of over 4,000 cell lines, 70,000 microorganisms and providing GMP cell banks to the Biopharmaceutical community. LGC is the exclusive partner of ATCC in Europe and seek to build awareness of the unique portfolio, grow revenues and ensure customers receive the materials in perfect condition. ATCC is the go to provider of validated, authenticated biomaterials trusted by scientists worldwide.
**Exciting Inside Sales / Customer Service Role - Engage with People, Use Your Scientific Expertise**
**Key Responsibilities**
- Manage inquiries, produce accurate quotations, and follow up to improve conversions
- Collaborate with sales teams to tailor responses for customer needs, especially for Italian tenders
- Provide first-level technical support and escalate issues when necessary
- Implement local strategies aligned with the EMEA sales and marketing plan
- Maintain service levels, act as a liaison between Order Entry and Customer Service, and use ERP systems and Salesforce to support sales
**Qualifications**:
**Preferred Qualifications and Skills**
- ** Educational Background**: Degree in Life Sciences or a related field to Cell Biology
- ** Experience**: Previous experience in sales or customer service, demonstrating a proactive approach to sales activities within a scientific environment
- ** Language Skills**: Proficiency in Italian and English and communication abilities
- ** Strong organizational skills**: Prioritization capabilities aligned with commercial activities
- ** Technical Proficiency**: Experience with CRM systems and proficiency in Microsoft Office suite
**Our offer**
- Comprehensive training and mentoring for a successful start
- Friendly, supportive, and dynamic Environment, vibrant team in an innovative, international company and diverse customers
- Career Growth in achieving sales targets and contributing to the success of the core ATCC Team.
- Work-life balance through flexible and hybrid work models
- Open working culture that focuses on integrity, respect, passion and curiosity for future-oriented, creative solutions
- Permanent employment contract and attractive employer benefits
**Additional Information**:
**ABOUT LGC**:
**OUR VALUES**
**Passion** for our work makes the world a safer place. We are inspired by our purpose. It drives us forward to deliver the best we can every day.
**Curiosity** makes tomorrow’s innovations possible. We challenge and question to discover creative and innovative solutions, enabling our customers and LGC to grow and evolve.
**Integrity** is embedded in LGC and our 180+ year heritage. We hold ourselves to the highest standards and trust our colleagues to do the right thing.
**Brilliance** is in everything we do. Our remarkable colleagues are experts in their field. They collaborate to deliver brilliant science to exceed our customers’ expectations.
**Respect** for individuality and diversity is our strength. We respect and value our colleagues, our customers, our environment and our science.
**EQUAL OPPORTUNITIES**
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
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