Technical Account Manager, Google Cloud Consulting

5 mesi fa

Milano, Italia Google A tempo pieno

Google welcomes people with disabilities.

**Minimum qualifications**:

- Bachelor’s degree or equivalent practical experience.
- Ability to communicate in English and Italian fluently to support client relationship management in this region.

**Preferred qualifications**:

- Master’s degree in Management, Technical or Engineering field.
- Experience translating business requirements into technological solutions.
- Experience collaborating with channel partners, systems integrators and third-party developers to deliver solutions, across business units internally and at enterprises.
- Excellent communication, presentation, problem-solving and management skills.

**About the job**: Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

**Responsibilities**:

- Accelerate customer adoption of Google Cloud by leading the implementation journey. Provide technical guidance and manage timelines, milestones, migration goal and business transformation strategies.
- Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to maintain customer momentum.
- Develop strategic relationships with key stakeholders such as C-suite and IT team to understand the customer’s business and develop strategic roadmaps. Lead quarterly business reviews and executive sessions to understand business and technical needs.
- Plan for customer events and launches, partnering with Support, Engineering and Site Reliability Engineering team to ensure customer success during critical moments. Work with customers and support to guide issues and escalations to resolution.
- Develop best practices and assets based on learnings from customer engagements to help support initiatives to scale.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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