Lavori attuali relativi a Guest Service Line - Milano - Meliá Hotels International
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Guest Service Line Representative
3 settimane fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoJob Summary:We are seeking a highly skilled Guest Service Line Representative to join our team at Meliá Hotels International. As a key member of our hotel operations team, you will be responsible for delivering exceptional customer service and ensuring a seamless guest experience.Key Responsibilities:Provide personalized service to guests, anticipating...
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Guest Service Line Representative
5 giorni fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoCustomer Service RepresentativeAt Meliá Hotels International, we are committed to providing exceptional customer experiences. As a Guest Service Line Agent, you will play a vital role in ensuring that our guests receive the highest level of service and satisfaction.Key Responsibilities:Manage customer inquiries and requests through our telephone line,...
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Guest Service Line Representative
1 settimana fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pienoJob SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our customer service team, you will be responsible for delivering exceptional service to our guests through our telephone line.Key ResponsibilitiesCustomer Service: Comply with our customer service strategy by efficiently...
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Guest Service Line Representative
6 giorni fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pienoJob SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesCustomer Service: Comply with our customer service...
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Guest Service Line Representative
2 giorni fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pienoJob SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesCustomer Service: Comply with our customer...
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Guest Service Line Representative
7 ore fa
Milano, Lombardia, Italia Meliá Hotels International A tempo pienoJob SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesCustomer Service: Comply with our...
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Guest Service Line Representative
3 giorni fa
Milano, Lombardia, Italia Melia Hotels International A tempo pienoUnlock Your Potential with MeliáAre you ready to embark on a journey without borders? At Meliá, we offer endless possibilities for growth and training, allowing you to work in many countries and be part of a big family.What We OfferExclusive loyalty programme, My MeliáRewards, with benefits and advantagesFlexible remuneration and exclusive discounts on...
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Guest Service Line
3 mesi fa
Milano, Italia Meliá Hotels International A tempo pieno_“The world is yours with Meliá”_ Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most...
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Guest Service Line
4 mesi fa
Milano, Italia Meliá Hotels International A tempo pienoMission: The Guest Service Line Agent complies with the daily operations of the department, attending all customer requests through the telephone line and committing to achieve excellence in customer satisfaction. What will I be doing? Comply with the customer service strategy through the established telephone line, efficiently managing all guest...
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Guest Service Line Agent
4 mesi fa
Milano, Italia Meliá Hotels International A tempo pienoMission: Il Guest Service Line Agent rispetta le operazioni quotidiane del reparto, assistendo tutte le richieste dei clienti attraverso la linea telefonica e impegnandosi a raggiungere l'eccellenza nella soddisfazione del cliente. Che cosa devo fare? - Rispettare la strategia di servizio al cliente attraverso la linea telefonica stabilita, gestendo in modo...
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Guest Service Ambassador
2 settimane fa
Milano, Lombardia, Italia White & Case LLP A tempo pienoJob SummaryWhite & Case LLP is seeking a highly skilled Guest Service Assistant to join our team in Milan. As a key member of our front-line service team, you will be responsible for delivering exceptional guest experiences and providing world-class reception services to our clients and visitors.Key ResponsibilitiesWelcome and greet all visitors to the...
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Guest Service Line Agent
3 mesi fa
Milano, Italia Meliá Hotels International A tempo pienoVorresti essere uno dei nostri VipMelià? Il 16 giugno abbiamo organizzato un TALENT DAY presso il Melià Milano, per la prossima apertura del nostro PALAZZO CORDUSIO, Gran Melià Hotel. Potrai conoscere i nostri valori e scoprire come essere un VIP, in un ambiente in cui avrai l’opportunità di crescere e vivere nuove straordinarie esperienze. **Sei...
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Guest Service Line Agent
4 mesi fa
Milano, Italia Melia Hotels International A tempo pieno**_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
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Guest Service Line
4 mesi fa
Milano, Italia Melia Hotels International A tempo pieno**_“The world is yours with Meliá”_** Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the...
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Guest Service Ambassador
3 settimane fa
Milano, Lombardia, Italia White & Case Llp A tempo pienoJob SummaryWhite & Case LLP is seeking a highly skilled Guest Service Assistant to join our team in Milan. As a key member of our front-line staff, you will be responsible for providing exceptional service to our clients and visitors, ensuring a world-class experience.Key ResponsibilitiesWelcome and greet clients and visitors, ensuring a warm and welcoming...
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Guest Service Ambassador
3 settimane fa
Milano, Lombardia, Italia White & Case Llp A tempo pienoJob SummaryWhite & Case LLP is seeking a highly skilled Guest Service Assistant to join our team in Milan. As a key member of our front-line staff, you will be responsible for providing exceptional service to our clients and visitors, ensuring a world-class experience.Key ResponsibilitiesWelcome and greet clients and visitors, ensuring a warm and welcoming...
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Guest Service Agent
5 mesi fa
Milano, Italia Starhotels S.P.A. A tempo pienoJoin Starhotels and become part of the Reception Team as Guest Service Agent at our Hotel Rosa Grand in the heart of Milan.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include:Being the friendly face that responds promptly to guest inquiries, providing information...
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Guest Service Agent
4 settimane fa
Milano, Italia STARHOTELS S.P.A. A tempo pienoJoin Starhotels and become part of the Front Office team at one of our **Hotels **in the heart of **Milan**. - Hotel E.c.ho. - Hotel Anderson - Hotel Ritz - Hotel Business Palace - Hotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter. As a** Guest Service Agent** you'll be the first point of contact for...
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Guest Service Agent
4 mesi fa
Milano, Italia STARHOTELS S.P.A. A tempo pienoJoin Starhotels and become part of the Front Office team at one our **Hotels **in the heart of **Milan**. - Hotel E.c.ho. - Hotel Anderson - Hotel Ritz - Hotel Business Palace - Hotel Rosa Grand If you have any preference for a particular hotel, please specify it in the cover letter. As a** Guest Service Agent** you'll be the first point of contact for our...
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Guest Service Agent
3 giorni fa
Milano, Italia Marriott International, Inc A tempo pieno**Job Number** 24169110 **Job Category** Food and Beverage & Culinary **Location** Bulgari Hotel Milano, Via Privata Fratelli Gabba 7b, Milan, Italy, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about putting food on the table that our guests will enjoy until...
Guest Service Line
5 mesi fa
_“The world is yours with Meliá”_
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
**Mission**: The Guest Service Line Agent complies with the daily operations of the department, attending all customer requests through the telephone line and committing to achieve excellence in customer satisfaction.
**What will I be doing?**
- Comply with the customer service strategy through the established telephone line, efficiently managing all guest requests and committing to achieve total customer satisfaction.
- Ensure the customer experience, personalizing their stay, anticipating their needs and exceeding their expectations.
- Manage customer incidents, following the established protocols.
- Comply with the attributes, standards and manuals applicable to their department.
- Efficiently use the different departmental management tools necessary for the daily control of operating procedures.
- Be knowledgeable of the Voice of the Customer results, complying with the established improvement plans.
- Verify material orders following the set product guidelines, for better optimization of economic resources.
**Requirements**:
- knowledge of Microsoft (Word, Excel, Outlook);
- excellent knowledge of English and Italian, a third language is a plus (ideally spanish);
- previous experience in the same role inside a Hotel of the same level;
- available to work shifts;
- Knowledge of Micros OPERA.
Because belonging to the great Meliá family is being VIP, you will enjoy _My MeliáRewards _which is the exclusive loyalty program for our employees with exclusive benefits and advantages.
I dati del curriculum potranno essere comunicati alla società controllante Meliá Hotels International SA e agli hotel del Brand Meliá presenti in Italia. Il tempo di conservazione degli stessi è di 24 mesi e non si effettuano attività di profilazione.
Tutti i CV devono essere inviati comprensivi di autorizzazione al trattamento dei dati personali in conformità al Regolamento UE n. 2016/679 - GDPR e saranno utilizzati esclusivamente per la selezione in corso.
L'offerta di lavoro si intende riferita ad entrambi i sessi secondo il disposto delle leggi 903/77 e 125/91.
Contratto di lavoro: Tempo pieno
Benefit:
- Buoni pasto
Orario:
- Turni
Lingua:
- Italiano (Obbligatorio)
- Inglese (Obbligatorio)
Sede di lavoro: In person