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Customer Service Representative
7 mesi fa
Atlas Copco Italia è alla ricerca di una nuova risorsa da inserire all'interno della Business Line Power Technique Service, con il ruolo di Customer Service Representative.
A diretto riporto dell’Aftermarket Manager, sarai responsabile della promozione dei ricambi dei prodotti Power Technique.
Se sei una persona appassionata e e capace di fare la differenza supportando il business con un approccio volto al digital marketing questa posizione è adatta a te. Avrai infatti una partecipazione attiva alle attività e campagne di vendita digitale aftermarket con responsabilità di:
- Redazione di preventivi per le parti di ricambio e assistenza in collaborazione con i colleghi che si occupano di attrezzature
- Collaborazione e coordinamento dei nostri team di vendita per lo sviluppo dei contratti di assistenza e supporto giornaliero per la fornitura di parti di ricambio
- Gestione dei lead digitali automatizzati garantendo le corrette tempistiche
- Utilizzo quotidiano, follow-up e promozione esterna dei nostri strumenti digitali di supporto al business:
- Connectivity tool
- Piattaforma di e-commerce
- Power connect (strumento di connessione delle apparecchiature)
- Partecipazione attiva, coordinamento e follow-up con il team di vendita di campagne e contratti di marketing/vendita
- Utilizzo quotidiano degli strumenti aziendali on line interni
- Continuo scambio con Distribuition Center e Divisioni interne all’azienda che ti metteranno in quotidiano contatto con differenti contesti e interlocutori internazionali
Cosa ci aspettiamo da te?
- Diploma a indirizzo tecnico / esperienza di 3 anni in posizioni simili
- Conoscenza del pacchetto Microsoft Office. La conoscenza di SAP o Power BI costituisce un plus
- Conoscenza madrelingua dell’italiano e ottima dell’inglese. Altre lingue sono un plus
- Digital mindset e voglia di fare la differenza utilizzando un approccio digitale L’esperienza di vendita digitale costituisce un plus
- Ottime doti comunicative e di lavoro di squadra
- Capacità di lavorare in ambienti di cultura diversa, rispettando e condividendo opinioni e mindset
- Approccio proattivo e positivo
- Buone doti organizzative
La sede di Atlas Copco Italia si trova a Cinisello Balsamo (MI).
Dove ti porterà la tua passione?
Nel gruppo Atlas Copco, ci adoperiamo per rispettare la diversità ed esprimere l’inclusione in ogni aspetto delle nostre attività lavorative. Diversità e inclusione sono parte integrante dei nostri valori; nel modo in cui lavoriamo, in cui innoviamo e in cui creiamo valore per i nostri clienti e per la nostra società.
La nostra tecnologia all'avanguardia e la stretta collaborazione con i clienti ci consentono di innovare per un futuro sostenibile. Crediamo che le persone appassionate lo rendano possibile. Con noi hai l'autonomia di agire e molte opportunità per creare risultati duraturi. Offriamo una vasta gamma di posizioni lavorative interessanti e molte opportunità di crescita. È qui che inizia il tuo futuro: unisciti a noi nella “Home of Industrial Ideas”.
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