Regional Service Manager
1 mese fa
La società Kion Group AG cerca un Regional Service Manager per il Trentino e Bolzano. La figura ricercata sarà assunta dalla società Kion Industrial Trucks Solutions EMEA - ITALY, che comprende i brand STILL, Linde Material Handling e Baoli.
Compiti e Responsabilità- Definire la strategia da adottare per i clienti principali e potenziali con riferimento agli ordini di servizio, assicurando la loro soddisfazione;
- Garantire il coordinamento e la gestione dell'attività dei Service Team Coordinator e Service Consultant, assegnando gli obiettivi e garantendone lo sviluppo;
- Gestire e promuovere l'acquisizione di nuovi clienti per il Servizio, attraverso una spiccata attività commerciale diretta;
- Pianificare e guidare i progetti in ambito Servizio;
- Ha la responsabilità amministrativa del processo legato agli ordini di servizio, coordinando l'attività dei Service Back Office;
- Collaborare con il Datore di Lavoro alla corretta applicazione delle indicazioni in ambito salute e ambiente.
- Laurea in discipline tecniche;
- Esperienze precedenti in ruoli analoghi preferibilmente presso aziende del settore dei carrelli elevatori o settori affini, di medio-grandi dimensioni e modernamente organizzate;
- Solido background tecnico (meccanico e/o elettronico e/o gestionale);
- Buona conoscenza della lingua inglese;
- Ottima conoscenza del pacchetto office e di un ERP gestionale;
- Ottime doti relazionali e comunicative;
- Qualità di leadership e capacità di gestire risorse;
- Elevato livello di organizzazione e capacità di gestire in autonomia il proprio lavoro;
- Capacità di pianificazione;
- Capacità analitiche e problem solving.
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