Reservations Experience Coordinator

4 settimane fa


Milano, Lombardia, Italia Four Seasons Hotels and Resorts A tempo pieno

About Four Seasons:

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

About the Role:

We are currently looking for a candidate interested in a 6-month internship opportunity within the Reservations Department.

Key Responsibilities:

  • Learn different aspects of the Reservations Department and Switch board.
  • Assist the reservations team with delivering the highest levels of service excellence through various channels.
  • Gain revenue and strategic knowledge working in close contact with our Revenue and Sales Department.
  • Deal with different partners, welcome and acknowledge all guests according to company standards and procedures.

Requirements:

  • A genuine passion for the hospitality industry.
  • Strong interpersonal and communication skills.
  • Ability to multi-task with excellent organizational skills.
  • Be a team player and bring your personal touch and energy to our guest experiences.

What We Offer:

  • Monthly pocket money and a comprehensive benefits package.
  • Excellent Training and Development opportunities.
  • Complimentary Dry Cleaning for business clothes.
  • Complimentary Employee Meals.
  • Employee Experience initiatives and opportunities to build a successful career with global potential.

This is an exciting opportunity to join the Reservations Department at Four Seasons Hotel Milan and contribute to delivering exceptional guest experiences.


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