Lavori attuali relativi a Customer Operations Specialist - Milano, Lombardia - Farfetch
-
Junior Operations Specialist
3 settimane fa
Milano, Lombardia, Italia Arrow Electronics Italia S.R.L. (Fka Silverstar S.R.L.) A tempo pienoJob Title: Junior Engineering Operations SpecialistArrow Electronics Italia S.R.L. (Fka Silverstar S.R.L.) is seeking a highly skilled Junior Engineering Operations Specialist to join our team.Job Summary:We are looking for a detail-oriented and organized individual to provide day-to-day engineering support to our clients. The successful candidate will be...
-
Customer Service Operations Specialist
2 giorni fa
Milano, Lombardia, Italia Tiffany & Co. A tempo pienoOperational Excellence in RetailThe Operations Coordinator at Tiffany & Co. plays a vital role in ensuring seamless customer experiences and efficient store operations. Key responsibilities include overseeing store merchandise, managing inventory accuracy, and providing exceptional customer service. This position requires a strong analytical mindset,...
-
Digital Operations Specialist
2 giorni fa
Milano, Lombardia, Italia illimity A tempo pienoJob DescriptionWe are seeking a skilled Digital Operations Specialist to join our team and contribute to the management of Digital Direct Bank customers. Key responsibilities include the operational management of Retail and Legal Entity customers, with a focus on control and monitoring operations.Key Responsibilities:Operational management of Digital Direct...
-
Junior Operations Specialist
2 settimane fa
Milano, Lombardia, Italia Arrow Electronics Italia S.r.l. (fka Silverstar S.r.l.) A tempo pienoJob DescriptionArrow Electronics Italia S.r.l. (fka Silverstar S.r.l.) is seeking a highly skilled Junior Operations Specialist to join our team. As a Junior Operations Specialist, you will be responsible for providing day-to-day engineering support to our clients. Your primary duties will include:Performing engineering support functions to provide the...
-
Operations Specialist
7 giorni fa
Milano, Lombardia, Italia Motork A tempo pienoAt Motork, we're looking for a talented Business Operations Specialist to join our team in Milan.About the RoleThe Business Operations Specialist will be responsible for building and monitoring our organisation's lead-to-cash processes to ensure they meet our business needs and are supported by robust systems and tools.Main ResponsibilitiesMaintain...
-
Digital Banking Operations Specialist
3 settimane fa
Milano, Lombardia, Italia illimity A tempo pienoJob Title: Digital Banking Operations SpecialistA key role in the operational management of Digital Direct Bank customers, focusing on Retail and Legal Entities, with a strong emphasis on control and monitoring operations.Job DescriptionYou will be part of the Digital Customer Operations Area, responsible for managing Direct Bank customers and supporting...
-
Customer Experience Specialist
2 giorni fa
Milano, Lombardia, Italia Edison A tempo pienoLa posizione di Customer Experience Specialist presso la Divisione Gas & Power Market - Direzione Customer Operations è volta a individuare una nuova risorsa per l'area Customer Care Retail, a supporto del team Customer Experience Delivery.La risorsa dovrà focalizzarsi sulle attività di gestione dei clienti retail, in particolar modo avviando azioni per...
-
Customer Experience Specialist
7 giorni fa
Milano, Lombardia, Italia Everli A tempo pienoAbout the RoleWe are seeking a skilled Customer Experience Specialist to join our Support and Live Operations team. As a key member of our team, you will play a vital role in delivering exceptional customer experiences through efficient help and support.Key ResponsibilitiesManage daily contacts with customers and shoppers, providing efficient help in...
-
Support Operations Specialist
7 giorni fa
Milano, Lombardia, Italia Everli A tempo pienoSupport Operations SpecialistAbout the Role:We are seeking a highly skilled Support Operations Specialist to join our team in Milan. As a Support Operations Specialist, you will be responsible for managing daily contacts with customers and shoppers, providing efficient help in managing all phases of the order cycle.Key Responsibilities:Manage daily contacts...
-
Junior Operations Specialist
3 settimane fa
Milano, Lombardia, Italia Randstad A tempo pienoJoin Our Team as a Junior Operations and Customer Care Specialist in MilanCerchi un'opportunità stimolante nel settore viaggi in un ambiente giovanile, internazionale e dinamico? Randstad Italia è alla ricerca di un Junior Customer Care per un'azienda leader nel settore viaggi.Job SummaryTi occuperai di fornire assistenza ai passeggeri che subiscono disagi...
-
Retail Operations Coordinator
7 giorni fa
Milano, Lombardia, Italia Ecoplanet Green Operations Gmbh A tempo pienoJob Summary: We are seeking a highly organized and detail-oriented Retail Operations Assistant to join our team in Milan. As a key member of our operations team, you will be responsible for providing administrative support to the Retail Operations Manager and ensuring the smooth operation of our retail stores.Main Responsibilities:Assist the Retail...
-
Digital Customer Care Specialist
1 settimana fa
Milano, Lombardia, Italia Edison A tempo pienoCustomer Care Specialist Opportunities at EdisonEdison is seeking a Digital Customer Care Specialist to join its Gas & Power Market - Customer Operations team, supporting the Customer Experience Delivery team.The ideal candidate will analyze customer usage of digital tools, identify improvement actions, and develop strategies to enhance the customer...
-
Support Operations Specialist
3 settimane fa
Milano, Lombardia, Italia everli A tempo pieno 23.000 €About EverliEverli is Europe's leading marketplace for online grocery shopping and one of its fastest growing scale-ups. We are on a mission to deliver customers peace of mind with a trouble-free grocery experience they love and trust.Job DescriptionWe are looking for a Support and Live Operations Specialist to join our team in Milan. As a key member of our...
-
Backoffice Operations Specialist
2 settimane fa
Milano, Lombardia, Italia Kardex A tempo pienoBusiness Order Administration & Customer ServiceAt Kardex, we are looking for a skilled professional to join our team as a Backoffice Operations Specialist. This role focuses on optimizing and monitoring processes related to customer order processing, shipping, and returns.Your Key ResponsibilitiesProcess complex orders from customers and resolve...
-
Backoffice Operations Specialist
4 settimane fa
Milano, Lombardia, Italia Kardex A tempo pienoJob DescriptionAt Kardex, we are seeking a highly skilled professional to join our team as a Backoffice Life Cycle specialist. This role is responsible for optimizing and monitoring processes related to customer order processing, shipping, and returns.Your Key ResponsibilitiesProcess complex customer orders and resolve order/delivery issues in a timely and...
-
Digital Banking Operations Specialist
1 settimana fa
Milano, Lombardia, Italia illimity A tempo pienoJob Description SummaryWe are seeking a highly skilled Digital Banking Operations Specialist to contribute to the operational management of Digital Direct Bank customers. The ideal candidate will have a strong background in banking operations, with a focus on cash management and control.Key ResponsibilitiesSupport the Digital Branch team in managing Direct...
-
Digital Customer Experience Specialist
5 giorni fa
Milano, Lombardia, Italia Edison A tempo pienoPosizioneRicerchiamo un Digital Customer Experience Specialist per l'area Customer Care Retail a supporto del team Customer Experience Delivery della Divisione Gas & Power Market - Direzione Customer Operations.Descrizione del ruoloLa risorsa si occuperà di analizzare l'utilizzo degli strumenti digitali a disposizione dei clienti e individuare...
-
Commercial Operations Specialist
2 settimane fa
Milano, Lombardia, Italia Ion Group A tempo pienoCommercial Operations SpecialistAt ION Investment Group, we are seeking a highly skilled Commercial Operations Specialist to join our team. As a key member of our Commercial Team, you will be responsible for analyzing and reconciling existing contracts, developing proposed renewal options, and closely interacting with senior management to construct and...
-
Business Order Operations Specialist
5 giorni fa
Milano, Lombardia, Italia Kardex A tempo pienoThe Business Order Operations Specialist role at Kardex focuses on optimizing and streamlining processes related to customer order processing, shipping, and returns. Key responsibilities include:Processing complex orders from customers and resolving order/delivery issuesTracking and ensuring that systems are updated with the latest information on product...
-
Marketing Operations Specialist
2 settimane fa
Milano, Lombardia, Italia Philips A tempo pienoMarketing Operations SpecialistWe are seeking a skilled Marketing Operations Specialist to join our team at Philips. This role offers a unique opportunity to shape and execute localized marketing strategies in collaboration with a highly talented European team. You'll work closely with local business specialists, ensuring that customer needs are prioritized...
Customer Operations Specialist
2 mesi fa
We are seeking a highly skilled Customer Operations Specialist to join our team at Farfetch. As a key member of our operations team, you will be responsible for managing pre-season and in-season order book management and execution for our key or field accounts.
Key Responsibilities- Drive Order Book Quality: Execute timely order book reconciliation processes at the time of order entry to ensure accuracy and efficiency.
- Seasonal Execution Excellence: Partner with the sales team to drive proactive management of holds, cancellations, returns, launches, and other seasonal activities.
- Shipping Execution: Provide visibility to customers on the shipping status of their sales orders and monitor delivery performance to ensure timely delivery.
- Customer Service: Deliver superior customer service to our accounts, ensuring a smooth flow of goods and providing accurate and timely information.
- Process Improvement: Analyze internal processes, order book patterns, and shipping performance to identify areas for improvement and suggest process enhancements.
- Collaboration: Build strong relationships with counterparts in Sales, Finance, Logistics, and IT to drive world-class support for our customers.
- Experience: At least 2 years of relevant experience in Customer Operations / Supply Chain, preferably in the sporting goods or fashion industry.
- Skills: Proven experience in managing supplier/customer relationships, good understanding of consumer behavior, and retail landscape and trends.
- Language: Fluent in French written and spoken, with strong interpersonal and written/verbal English communication skills.
- Technical Skills: Advanced level proficiency in using MS Word, Excel, and PowerPoint, with experience with Microsoft Dynamics 365 a plus.
Farfetch is an equal opportunities employer, committed to creating a diverse and inclusive culture. We are passionate about creating the conditions for our employees to grow and develop, and we're looking for people who can hit the ground running.
