Guest Service Line Representative

1 settimana fa


Milano, Lombardia, Italia Melia Hotels International A tempo pieno
Join Our Team as a Guest Service Line Agent

Meliá Hotels International is a global hospitality company that offers a unique opportunity for growth and development. As a Guest Service Line Agent, you will be part of a dynamic team that provides exceptional customer service to our guests.

Key Responsibilities:
  • Provide efficient and personalized service to guests through the telephone line, ensuring total customer satisfaction.
  • Manage customer incidents and resolve issues in a timely and professional manner.
  • Upsell and cross-sell hotel services and products to guests, optimizing revenue and enhancing their stay.
  • Stay up-to-date with hotel operations and services, ensuring accurate information is provided to guests.
  • Collaborate with other departments to ensure seamless guest experience.
Requirements:
  • Excellent communication and interpersonal skills.
  • Knowledge of Microsoft Office and Micros OPERA.
  • Previous experience in customer service or a related field.
  • Availability to work shifts, including evenings and weekends.

Meliá Hotels International is an equal opportunity employer and values diversity. We offer a competitive salary and benefits package, as well as opportunities for growth and development. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Customer Service RepresentativeAt Meliá Hotels International, we are committed to providing exceptional customer experiences. As a Guest Service Line Representative, you will be the face of our company, responsible for delivering outstanding service to our guests.Key Responsibilities:Manage customer inquiries and requests through our telephone line,...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Customer Service RepresentativeAt Meliá Hotels International, we are committed to providing exceptional customer experiences. As a Guest Service Line Representative, you will be the face of our company, responsible for delivering outstanding service to our guests.Key Responsibilities:Manage customer inquiries and requests through our telephone line,...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Customer Service RepresentativeAt Meliá Hotels International, we are committed to providing exceptional customer experiences. As a Guest Service Line Agent, you will play a vital role in ensuring that our guests receive the highest level of service and satisfaction.Key Responsibilities:Manage customer inquiries and requests through our telephone line,...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Unlock Your Potential with Meliá Hotels InternationalAre you ready to embark on a journey of growth and development with a global hospitality leader? As a Guest Service Line Agent, you will be the face of our company, providing exceptional customer service and ensuring that every guest has an unforgettable experience.Key Responsibilities:Deliver outstanding...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Unlock Your Potential with Meliá Hotels InternationalAre you ready to embark on a journey of growth and development with a global hospitality leader? As a Guest Service Line Agent, you will be the face of Meliá, providing exceptional customer service and ensuring that every guest has an unforgettable experience.Key Responsibilities:Deliver outstanding...


  • Milano, Lombardia, Italia Meliá Hotels International A tempo pieno

    Job SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our customer service team, you will be responsible for delivering exceptional service to our guests through our telephone line.Key ResponsibilitiesCustomer Service: Comply with our customer service strategy by efficiently...


  • Milano, Lombardia, Italia Meliá Hotels International A tempo pieno

    Job SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesCustomer Service: Comply with our customer...


  • Milano, Lombardia, Italia Meliá Hotels International A tempo pieno

    Job SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is nothing short of unforgettable.Key ResponsibilitiesCustomer Service: Comply with our...


  • Milano, Lombardia, Italia Meliá Hotels International A tempo pieno

    Job SummaryWe are seeking a highly skilled Guest Service Line Agent to join our team at Meliá Hotels International. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesCustomer Service: Comply with our customer service...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Unlock Your Potential with Meliá Hotels InternationalAre you ready to embark on a journey without borders? Join Meliá Hotels International as a Guest Service Line Agent and discover a world of possibilities. With endless opportunities for growth and training, you'll be part of a big family where everyone is VIP.What You'll Be Doing:Deliver exceptional...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Unlock Your Potential with MeliáAre you ready to embark on a journey without borders? At Meliá, we offer endless possibilities for growth and training, allowing you to work in many countries and be part of a big family.What We Offer:Exclusive loyalty programme, My MeliáRewards, with benefits and advantagesFlexible remuneration and exclusive discounts on...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Unlock Your Potential with MeliáAre you ready to embark on a journey without borders? At Meliá, we offer endless possibilities for growth and training, allowing you to work in many countries and be part of a big family.What We OfferExclusive loyalty programme, My MeliáRewards, with benefits and advantagesFlexible remuneration and exclusive discounts on...


  • Milano, Lombardia, Italia Melia Hotels International A tempo pieno

    Unlock Your Potential with Meliá Hotels InternationalAre you ready to embark on a journey without borders? Join Meliá Hotels International as a Guest Service Line Agent and discover a world of opportunities for growth and training. With our global presence, you'll have the chance to work in various countries and experience different cultures.What We...


  • Milano, Lombardia, Italia Starhotels S.P.A. A tempo pieno

    Customer Service RepresentativeAt Starhotels S.P.A., we're seeking a skilled Customer Service Representative to join our Reception Team at the Hotel Rosa Grand in Milan. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay, and departure.Key Responsibilities:Provide exceptional customer service, responding...


  • Milano, Lombardia, Italia Randstad A tempo pieno

    Job Title: Guest AssistantRandstad Italia è alla ricerca di una risorsa da inserire come Guest Assistant per importante azienda cliente operante nel settore alberghiero 5 stelle lusso a Milano.Descrizione del lavoro:Il Guest Assistant sarà responsabile dell'accoglienza degli ospiti, dell'aiuto con i bagagli, della gestione delle telefonate, delle e-mail e...


  • Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno

    Job Title: Spa Service AgentArmani Hotel Milan is seeking a highly skilled and customer-focused Spa Service Agent to join our team at Armani/SPA.We are looking for an individual who is passionate about delivering exceptional customer service and has excellent communication skills. The successful candidate will be responsible for ensuring that our guests have...

  • Guest Service Ambassador

    4 settimane fa


    Milano, Lombardia, Italia White & Case LLP A tempo pieno

    Job SummaryWhite & Case LLP is seeking a highly skilled Guest Service Assistant to join our team in Milan. As a key member of our front-line service team, you will be responsible for delivering exceptional guest experiences and providing world-class reception services to our clients and visitors.Key ResponsibilitiesWelcome and greet all visitors to the...


  • Milano, Lombardia, Italia Armani Hotel Milano A tempo pieno

    Job Title: Spa Service AgentArmani Hotel Milan is seeking a highly skilled and customer-focused Spa Service Agent to join our team at Armani/SPA. As a key member of our spa team, you will be responsible for delivering exceptional guest experiences and ensuring that our spa facilities and services meet the highest standards.Main Responsibilities:Exceed guest...


  • Milano, Lombardia, Italia Adecco Italia A tempo pieno

    Job Title: Customer Service RepresentativeAdecco Italia is seeking a Customer Service Representative to join our team in Rho, Milan. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...


  • Milano, Lombardia, Italia Marriott International A tempo pieno

    POSITION OVERVIEW At Marriott International, we believe that our roles extend beyond just facilitating guest check-ins and check-outs. Our aim is to create experiences that are both memorable and distinctive. Our Guest Experience Experts proactively deliver a comprehensive array of services that enhance guests' stays. They are encouraged to navigate...