Customer Experience Ambassador

2 settimane fa


Napoli, Campania, Italia Hand & Stone Franchise Corp A tempo pieno

Hand & Stone Massage and Facial Spa is a leading franchise in the membership-based spa services industry with over 500 locations across the US and Canada. We are seeking a skilled Customer Experience Ambassador to join our team at Hand Stone - Fleming Island/Gainesville/Naples/Estero.

About Us

We provide exceptional massage, facials, and hair removal services that cater to the needs of our valued clients. Our customer-centric approach has made us a leader in the industry, and we are committed to maintaining this standard of excellence.

Role Overview

The Customer Experience Ambassador will play a critical role in ensuring that our customers' experience in our spa is nothing short of outstanding. Key responsibilities include:

  • Meeting membership sales goals by effectively communicating sales, promotions, and service options with clients
  • Detailed knowledge of the menu of services, which can be acquired through training provided by the company
  • Providing excellent customer service to members and guests while building long-lasting relationships
  • Working flexible hours to accommodate the diverse needs of our clients
What's in it for You?

We offer a competitive compensation package, including an hourly wage plus commissions, as well as opportunities for career advancement, ongoing training, and flexible hours to suit your lifestyle. Additionally, you will enjoy employee discounts on products and services.

Requirements

To be considered for this role, you must have:

  • A high school diploma or equivalent
  • Be at least 18 years old
  • Exceptional organizational skills and attention to detail
  • The ability to work independently with minimal supervision as part of a strong team player
Estimated Salary: $40,000 - $55,000 per year

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