Customer Service Representative
2 settimane fa
At MÜNZING Corporation, we're seeking a dedicated Customer Service Specialist to join our team. As a key point of contact for our B2B customers, you'll be responsible for providing exceptional support and resolving issues efficiently.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely manner
- Collaborate with various stakeholders, including Sales, Production, and Logistics
- Enter customer orders into the system and monitor processing status
- Handle requests for product samples and ensure timely dispatch
- Perform back-office activities, such as invoice verification and inventory management
Requirements:
- At least 5 years of professional experience in Customer Service within the B2B sector
- Excellent communication skills in Italian and English
- Experience with CRM and ERP systems (preferably SAP)
- Proactive approach to responsibilities and a customer-focused mindset
We offer a long-term career perspective in a stable, successful, and values-driven family-owned business. Financial support for professional development and opportunities to contribute unique strengths and grow personally and professionally within the company.
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