Customer Service Representative

2 settimane fa


Roma, Lazio, Italia MÜNZING Corporation A tempo pieno

At MÜNZING Corporation, we're seeking a dedicated Customer Service Specialist to join our team. As a key point of contact for our B2B customers, you'll be responsible for providing exceptional support and resolving issues efficiently.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely manner
  • Collaborate with various stakeholders, including Sales, Production, and Logistics
  • Enter customer orders into the system and monitor processing status
  • Handle requests for product samples and ensure timely dispatch
  • Perform back-office activities, such as invoice verification and inventory management

Requirements:

  • At least 5 years of professional experience in Customer Service within the B2B sector
  • Excellent communication skills in Italian and English
  • Experience with CRM and ERP systems (preferably SAP)
  • Proactive approach to responsibilities and a customer-focused mindset

We offer a long-term career perspective in a stable, successful, and values-driven family-owned business. Financial support for professional development and opportunities to contribute unique strengths and grow personally and professionally within the company.



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