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Front Office Representative

2 mesi fa

Roma, Lazio, Italia Anantara A tempo pieno

Job Opportunity

We are seeking a skilled Front Office Agent to join our luxury hotel, Anantara Palazzo Naiadi Rome.

As a key member of our Front Office team, you will be responsible for delivering exceptional guest experiences and supporting the effective operation of our hotel.

Key Responsibilities

  • Provide personalized service to guests, responding to their needs and preferences.
  • Collaborate with colleagues to ensure seamless communication and efficient service delivery.
  • Contribute to revenue growth by promoting hotel services and amenities.
  • Maintain a high level of product knowledge and stay up-to-date on hotel offerings.

Requirements

  • Passionate about the hospitality industry and committed to delivering exceptional guest experiences.
  • Excellent communication and interpersonal skills, with a strong focus on teamwork and collaboration.
  • Good level of English, both verbal and written.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.

What We Offer

  • Ticket Restaurant benefits.
  • Discounts on accommodation across all Minor Hotel brands.
  • Discounts on food and beverage purchases.
  • Career progression opportunities.
  • Reward and recognition programs.