Lavori attuali relativi a Sales Executive for Italian Market - Turin, Piemonte - EBSCO Information Services
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Sales Account Executive
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Sales Director
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Sales Account Manager
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Regional Sales Manager for Piemonte
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Regional Sales Manager for Piemonte
4 settimane fa
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Sales Executive for Italian Market
2 mesi fa
Company Overview
EBSCO Information Services (EIS) is a leading provider of comprehensive research solutions, offering a wide array of e-journals, e-books, and research databases, all enhanced by a powerful discovery service designed to meet the information needs of our users. With a global workforce of over 2,700 employees, most of whom work in hybrid or remote settings, EIS stands at the forefront of the industry, driven by innovative technology and a commitment to excellence.
Position Overview
The primary responsibility of the Account Executive is to manage and nurture existing client relationships. This role involves ensuring the renewal of subscriptions and promoting upgrades and additional services. The Account Executive will also be tasked with identifying new sales opportunities and executing a growth strategy within their designated territory.
Key Responsibilities
- Engage with clients to understand and fulfill their needs.
- Provide both customer service and direct sales support via phone and email.
- Prepare and deliver quotes for renewals and new products to clients and prospects.
- Conduct timely follow-ups to ensure client satisfaction.
- Maintain accurate records and updates in the customer relationship management (CRM) system.
- Process orders and continuously monitor sales trends and performance metrics.
- Collaborate with team members to develop and implement effective marketing strategies for the territory.
- Achieve a deep understanding of the company's offerings to provide expert guidance to clients.
- Meet or exceed annual sales growth targets set by management.
- Occasionally visit clients to strengthen relationships.
Qualifications
- Fluency in English, both spoken and written.
- A minimum of 4 years of experience in sales and B2B customer service.
- Experience working in a multinational environment.
- Proficiency in initiating cold calls and managing customer accounts.
- Understanding of consultative selling techniques.
- Strong commercial awareness.
- Ability to build and maintain relationships with clients.
- Capacity to work independently as well as collaboratively in a team-oriented environment.
- Strong organizational skills and the ability to work under pressure.
- Analytical mindset with a focus on accuracy.
Diversity and Inclusion
EBSCO is committed to fostering a diverse and inclusive workplace. We encourage all employees to bring their authentic selves to work and actively support various employee resource groups.
Company Culture
At EBSCO, our culture is guided by ten core principles that prioritize customer satisfaction and continuous improvement. We base our decisions on data, maintain open communication, and hold ourselves accountable for our results. Trust, respect, and care for one another are fundamental to our operations, shaping our identity as a company.
EBSCO is an equal opportunity employer, adhering to all applicable employment laws and regulations. We prohibit discrimination based on race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected status.
