Commercial Director

6 ore fa

Roma, Lazio, Italia CHEP A tempo pieno
About the Role

We are seeking an experienced Commercial Manager to lead our team in Italy, responsible for developing and executing the country's strategy to deliver exceptional customer experiences.

Key Responsibilities
  • Oversee a team of National Account Managers to drive business growth and customer satisfaction
  • Manage a portfolio of existing customers with a revenue stream in excess of 60M
  • Execute CHEP's business strategy and develop specific account plans to achieve sustainable growth
  • Collaborate with the larger commercial team, Customer Service, Finance, Retailer commercial, and Asset to ensure the highest customer experience
  • Enhance customer value through expanded collaboration, fostering deeper partnerships, and delivering services that exceed customer expectations
  • Contribute to business planning, analysing market trends and performance data, and aligning initiatives with overall business goals
  • Drive new business acquisition efforts, identifying and pursuing opportunities to expand CHEP business
  • Develop and implement collaborative strategic plans with customers, focusing on growth opportunities, cost reduction strategies, sustainability initiatives, and simplifying business processes
  • Drive and oversee the opportunity pipeline to support growth and retention of existing customers
  • Support the team in negotiations with customers to cultivate robust, mutually beneficial relationships and optimize asset productivity
Requirements
  • Strong analytical skills and 5+ years' experience in a customer-facing, people management role
  • Relevant FMCG experience a plus
  • Proficient use of MS Office and experience in supply chain mapping
  • Excellent commercial negotiation, communication, and presentation skills
  • Strong networking, relationship building, and inter-personal skills
  • Energetic leader, team leader, and player, strategic thinker
  • Proficiency in English
What We Offer
  • Competitive remuneration package
  • Annual bonus based on company and personal performance
  • Opportunity to take part in the Brambles share program
  • Flexible Hybrid Working arrangement
  • Various health and wellbeing events and programs

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