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Sales Team Lead

2 mesi fa

Venezia, Veneto, Italia Harbor Freight Tools A tempo pieno

About the Role:

We are seeking a highly motivated and customer-focused Senior Retail Sales Associate to join our team at Harbor Freight Tools. As a valued member of our sales team, you will be empowered to deliver exceptional customer experiences and drive sales growth.

Key Responsibilities:

  • Provide outstanding customer service and support to ensure customer satisfaction and loyalty.
  • Handle various sales transactions, including cash, credit, and returns, with accuracy and efficiency.
  • Encourage customers to participate in company programs and promotions.
  • Maintain a safe, clean, and organized store environment, adhering to company standards.
  • Cross-train in all areas of store operations, including stocking, sales associate duties, and responsibilities.
  • Perform other duties as assigned to support the team and achieve business objectives.

Requirements:

  • Must be at least 18 years old.
  • Preferred: 1 year experience in retail or customer service.
  • Ability to communicate clearly with customers and associates.
  • Open availability with the ability to work evenings, weekends, and holidays, adhering to attendance policy.
  • Ability to intermittently lift, push, and/or pull up to 50 pounds, and stand/move for entire shift.
  • Ability to lift, bend, kneel, climb, crawl, and/or twist, and safely climb up/down a ladder.
  • Physically able and willing to become certified to operate a forklift in accordance with IPP (Injury and Illness Prevention Program).

About Us:

Harbor Freight Tools is a 45-year-old, $8 billion national tool retailer with a strong presence in 48 states. We offer our customers a wide range of tools and accessories, from hand tools and generators to air and power tools, shop equipment, and automotive tools. We pride ourselves on delivering quality and value to our customers.