Queue Flow Management Assistant

22 ore fa


Roma, Lazio, Italia Adecco Italia SPA A tempo pieno
Job Title: Queue Flow Management Assistant

Adecco Italia SPA is seeking a skilled Queue Flow Management Assistant to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth flow of asylum applicants through our offices in Italy.

Key Responsibilities:
  • Develop and maintain updated filing systems to ensure efficient access to information.
  • Provide timely responses to applicant queries and support the follow-up of complex queries regarding asylum procedures.
  • Monitor the flow of asylum applicants, ensuring appointments are respected and only applicants are in the interview area.
  • Ensure experts conducting registrations, interviews, and other activities are informed about the presence of invited applicants.
  • Monitor the progress of activities, facilitating the needs of applicants and ensuring all steps of the procedure run smoothly.
  • Provide general administrative support and assistance when needed.
Requirements:
  • Secondary education attested by a diploma (EQF 4 or equivalent) and relevant professional experience.
  • At least 1 year of experience in similar tasks.
  • Fluent level of Italian and English (oral and written).
Advantages:
  • Post-secondary education of at least two years in a related field (EQF 5 or equivalent).
  • Previous experience within an international and multicultural environment.

Company: Adecco Italia SPA

Location: Various offices in Italy

Job Type: Full-time

Salary: €2911 (B3)



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