Senior Key Account Manager for Corporate Solutions
3 giorni fa
ESET, a leading European cybersecurity company, is seeking an experienced Senior Key Account Manager to join its Corporate Solutions Division. As a key member of the team, you will be responsible for driving business growth and customer satisfaction in assigned geographic or vertical markets.
Responsibilities:- Accountability for Named clients portfolio P/L (sales, revenues, profitability) and customer satisfaction (happiness) in assigned geographic or vertical (industry) market.
- Accountability for reaching annual and multiyear targets in assigned market.
- Define and execute market growth strategy for assigned market targeting new Named clients acquisitions while growing existing Named clients and drive selected opportunities for non-Named clients that are directly managed by CS division.
- Cooperate with VP Go To Market growth and transition of existing ESET clients from ESET partners to become directly managed by CS division.
- Create and Execute Account Plans for Named Clients to Penetrate, Build and Scale Up new Named clients Relations.
- Work with Global CS Services Lead, Global CS Delivery Lead and Global Market Offering Lead organizations ensure customer value creation and happiness (customer needs satisfaction).
- Work with Client Vendor Ecosystem to improve ESET positioning (including partners/reseller for legacy customer).
- Work with Global System Integrators to create and execute joint account plan for named clients and joint opportunities in the assigned market.
- Perform conceptual, system, creative, methodological and business activities as directed by direct supervisor.
- Perform other work on projects and tasks as directed by direct supervisor.
- 10+ years of experience in relevant industry
- Track record in building corporate business & sales
- Cyber security or other relevant solutions & services experience
- Solid knowledge of product portfolio & services
- English Language – C1 level
- Able to communicate effectively within the organization to build support for CS division targets
- Able to independently conduct complex and difficult client and vendor discussions
- Able to independently negotiate issues and crisis resolution towards mutually acceptable outcomes
- Able to operate at senior executive level, but drill down to relevant details if required
- Customer value centric
- Market & client development and management skills
- Entrepreneurial
- Team player & people developer
- Able to operate at senior executive level, but drill down to relevant details if required
- Sharp decision making and outcome focused
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