Customer Quality Assurance Specialist Italy
4 settimane fa
Sealed Air is a leading provider of innovative packaging solutions that protect and preserve essential goods transported worldwide. We are seeking a highly skilled Customer Quality Engineer to join our team in Italy.
Job DescriptionKey Responsibilities:
Champion customer satisfaction by actively contributing to the achievement of quality objectives
Handle customer complaints and ensure quality and processing time objectives are met
Provide clear and complete descriptions of customer problems and identify effective corrective actions
Remain in constant contact with customers to provide support and quality responses
Analyze complaints trends and proactively visit customers to identify improvement actions
Requirements:
Master of Science or Technology or equivalent practical experience in the food or packaging industry
Strong customer orientation, communication skills, and team spirit
Good technical understanding, analytical skills, and ability to make complex facts understandable to others
Autonomous, precise, tenacious, persistent, and resilient
Regular trips to customers and European manufacturing sites (30% of the time on average)
About Sealed Air:
We are committed to attracting, selecting, and developing talent that reflects the diversity of the communities and customers we serve. We prioritize talent development, fostering a culture of continuous growth and career progression. Sealed Air is an equal employment opportunity employer and prohibits discrimination based on race, color, religion, gender identity or expression, national origin, age, protected disability, veteran status, or any other protected status.
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