Hotel Service Coordinator

2 giorni fa


Milano, Lombardia, Italia Leonardo Hotels A tempo pieno

Company Overview
We at Leonardo Hotels value authenticity and diversity, making us a long-term secure employer. Our motto is to be yourself, without hiding or conforming to strict rules.

About Us
We are a colourful team, known as the Leonardo Family, where motivation, opinions, and ideas are highly valued. Our goal is to provide excellent personal service to our guests, ensuring they feel at home during their stay.

Job Description
We offer a unique opportunity to join our Front Office team as a Hotel Service Coordinator. In this role, you will handle administrative tasks, provide information about the hotel and town of Milano, and ensure seamless check-in and check-out operations. Your exceptional communication skills in English and Italian will help create an unforgettable experience for our guests.

Main Responsibilities:

  • Handle guest inquiries and requests with a smile.
  • Assist with administrative tasks such as data entry and report preparation.
  • Provide accurate information about the hotel and local attractions.

Salary Information
We offer a competitive salary range of €32,000 - €42,000 per annum, depending on your qualifications and experience. Additionally, you can enjoy various benefits and perks, including flexible working hours, comprehensive training programs, and opportunities for professional growth.

Requirements
To succeed in this role, you should possess excellent communication and interpersonal skills, be able to work independently and as part of a team, and have a strong passion for delivering exceptional customer service. A background in tourism studies or hotel management is desirable, but not essential.

Benefits
As a valued member of our team, you can expect a wide range of benefits, including:

  • A comprehensive salary package with opportunities for bonuses and profit sharing.
  • Access to our Europe-wide employee app, LEAPP, which offers flexible working options and career development tools.
  • A generous leave policy, allowing you to recharge and pursue your interests.
  • Ongoing training and development programs to enhance your skills and knowledge.


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