Customer Service Representative
3 settimane fa
Direzione Lavoro Group Spa, a leading company in the automotive sector, is seeking a highly skilled Customer Care professional to join their team in Rome.
Job Summary:
We are looking for a Customer Care professional who can provide exceptional service to our clients, from initial contact to final sale. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong understanding of the automotive industry.
Key Responsibilities:
- Provide exceptional customer service through various communication channels, including phone, email, and digital platforms.
- Assist clients in selecting the most suitable vehicle for their needs.
- Monitor client requests and manage orders, contracts, and deliveries.
- Collaborate with internal teams to ensure seamless client experience.
Requirements:
- Appartenance to the protected categories (Law 68/99).
- Previous experience in customer service roles, preferably in the automotive sector.
- Excellent communication and interpersonal skills.
- Client-oriented and problem-solving skills.
- Proficiency in Microsoft Office and CRM systems.
What We Offer:
- Contract of employment (to be defined).
- Dynamic and stimulating work environment.
- Opportunities for professional growth within a leading company.
Working Conditions:
Full-time position, Monday to Friday, with two Saturdays per month.
Location:
Rome Tiburtina.
Equal Opportunities:
This job announcement is open to both men and women, and to people of all ages and nationalities, in accordance with laws 903/77 and 125/91, and decrees 215/03 and 216/03.
Applicants can send their CV with authorization to process personal data, as per D. Lgs. 196/03 and Regulation UE n. 2016/679.
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