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Specialist in Technical Assistance

1 mese fa


Milano, Lombardia, Italia Staff Spa A tempo pieno
Job Description

Staff Spa is seeking a Technical Assistance Specialist to join our team in Milan. The ideal candidate will have a strong background in hardware and software, with excellent communication skills and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide technical assistance to customers via phone, email, and chat
  • Resolve customer issues in a timely and professional manner
  • Collaborate with internal teams to resolve complex technical issues
  • Monitor and report on customer issues and feedback

Requirements:

  • Degree in technical or professional field
  • Basic knowledge of hardware and software
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment

Working Conditions:

  • Full-time contract
  • 40 hours per week
  • Shifts may vary, including weekends and holidays

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment