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Specialist in Technical Assistance
1 mese fa
Staff Spa is seeking a Technical Assistance Specialist to join our team in Milan. The ideal candidate will have a strong background in hardware and software, with excellent communication skills and the ability to work in a fast-paced environment.
Key Responsibilities:
- Provide technical assistance to customers via phone, email, and chat
- Resolve customer issues in a timely and professional manner
- Collaborate with internal teams to resolve complex technical issues
- Monitor and report on customer issues and feedback
Requirements:
- Degree in technical or professional field
- Basic knowledge of hardware and software
- Excellent communication and problem-solving skills
- Ability to work in a team environment
Working Conditions:
- Full-time contract
- 40 hours per week
- Shifts may vary, including weekends and holidays
What We Offer:
- Competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment