Campervan Operations Manager

1 settimana fa

Florence, Toscana, Italia Indie Campers A tempo pieno

About the Role

We're seeking a highly motivated and organized individual to join our team as a Campervan Operations Manager at our depot in Italy. As the face of our company, you'll be responsible for ensuring an exceptional level of customer service, maintaining our fleet of campervans in top condition, and resolving any issues that may arise.

Key Responsibilities

  • Handle incoming reservations, welcoming guests and managing check-ins and check-outs;
  • Oversee the maintenance and upkeep of our campervans, ensuring they are always in excellent condition;
  • Manage bookings, activities, and logistics, as well as local suppliers and cleaning services;
  • Respond to customer complaints and emergencies, and resolve any local issues that may impact operations;
  • Prepare and clean our campervans for rental, and assist in reselling them when necessary;
  • Maintain accurate records and reports, and provide regular updates to management;

Requirements

  • You have a passion for travel and customer service, with experience in Tourism, Hospitality, Retail, or Rent-a-car;
  • You're fluent in English and Italian, and eligible to work in Italy;
  • You hold a valid driver's license and are comfortable driving a campervan;
  • You're a responsible and organized individual who takes pride in their work;
  • You're able to work independently and as part of a team;

About Indie Campers

  • We're a young, fast-growing company that values innovation and customer satisfaction;
  • We offer career development opportunities in Field Operations and HQ roles;
  • We provide continuous training and coaching to help you grow in your role;
  • We offer a competitive compensation package, including Performance and Referral Bonuses;
  • We offer free road trips and travel opportunities to experience our products firsthand;

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