Reservations and Events Coordinator for Italian Hospitality Collection

3 giorni fa


Milano, Lombardia, Italia Italian Hospitality Collection A tempo pieno

Duo Milan Porta Nuova Tribute Portfolio is a 4-star hotel with 239 rooms, including 11 suites, renovated to feature bright colors and unique details. In addition, the hotel has a bistro serving Italian and international cuisine, a bar, and a courtyard for informal meetings or relaxation. The property also includes a fully equipped fitness center and five meeting rooms.

The hotel is part of Marriott International, the world's largest hotel brand, and Westmont Hospitality Group. We are seeking a highly skilled Reservations and Events Agent to join our team.

Main Responsibilities
  • Organize internal events and promote cultural activities in line with the hotel's brand standards.
  • Evaluate group bookings and ensure they align with the hotel's strategy.
  • Prepare all relevant BEO paperwork and communicate information to other departments.
  • Manage group and event logistics from contract to post-event follow-up and billing.
  • Maximize customer satisfaction to ensure return business.
  • Handle individual and group bookings while assisting the reservations team.

We value a service-focused personality with a guest-oriented approach. The ideal candidate will possess strong interpersonal and problem-solving abilities, excellent communication skills, and fluency in English and Italian. Knowledge of Marriott Standards and PMS Opera is preferred. Previous experience in hospitality is required.



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