Market Research Director

21 ore fa


Italia TGM Research A tempo pieno
Job Title: Market Research Director - EMEA Territory Manager

About Us:

TGM Research is a leading market research company, dedicated to delivering high-quality insights to businesses across various industries. We leverage our online panels to connect clients with the right participants and drive meaningful results.

Key Responsibilities:

  • Manage key client accounts, ensuring exceptional satisfaction and maximizing their utilization of our online panels.
  • Promote and sell our research/panel services as the main point of contact with clients.
  • Directly manage/supervise project execution with the support of a fieldwork team.
  • Develop strategic activities to identify and generate new streams of business for growth in the territory.

Company Strategy:

  • Responsible for achieving target achievements, profitability, and P&L in the entire region.
  • Lead sales strategic initiatives to identify and pursue new market opportunities for sustained revenue growth.
  • Coordinate the implementation and execution of company strategy across the entire client service region.

Business Development (Inbound):

  • Provide leadership in business development efforts by participating in high-level pitches, negotiations, and client meetings.
  • Drive the acquisition of new clients and expansion of existing accounts.

Project Management and Coordination:

  • Oversight of project portfolio management, ensuring efficient resource allocation and adherence to timelines.
  • Set overall sampling strategies and participate in quality standards for fieldwork operations.
  • Strategic oversight for complex and high-profile projects, ensuring alignment with client objectives and delivery excellence.

Financial Management and Sales Performance Tracking:

  • Oversee territory performance and profitability targets, ensuring effective resource allocation and cost management.
  • Identify areas for cost optimization and revenue enhancement, driving overall project profitability.

Team Leadership and Development:

  • Provide leadership, mentoring, and guidance to the client service team, fostering a culture of excellence and continuous improvement.
  • Industry thought leadership representation at conferences, industry events, and innovation of new products/services.

Qualifications:

  • 5-10 years of experience in both account management and/or project management within the market research, consulting, or online panel industry.
  • Strong communication and interpersonal skills.
  • Fluent in English and another European language (preferably Spanish, Italian, French, Portuguese, German, Greek).
  • Excellent problem-solving abilities.
  • Entrepreneurial mindset.
  • Ability to work independently and as part of a team.
  • Proficiency in using CRM software and Microsoft Office Suite.

Estimated Salary Range: €80,000 - €110,000 per annum, based on experience and qualifications.

Location: EMEA Region, preferably Italy / Poland / UK / Germany / Spain.



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