Customer Success Manager

2 settimane fa

Vimercate, Lombardia, Italia SAP A tempo pieno

Transform Business Outcomes with SAP

At SAP, we empower professionals to drive business transformation and customer success. As a Customer Success Manager, you will play a critical role in helping clients achieve their goals and maximize the value of our solutions.

Program Overview

The SAP Academy for Customer Success is a 10-month program designed to equip you with the skills and knowledge needed to succeed in a customer-facing role. Through a combination of classroom learning and hands-on experience, you will gain a deep understanding of SAP solutions and develop the expertise required to drive business outcomes for our clients.

Key Responsibilities

  • Drive business transformation and customer success through the effective use of SAP solutions
  • Develop and execute customer success plans to ensure client satisfaction and retention
  • Collaborate with cross-functional teams to deliver exceptional customer experiences
  • Provide technical expertise and support to customers to ensure successful adoption of SAP solutions
  • Stay up-to-date with industry trends and developments to ensure continued relevance and value to customers

Requirements

  • 2-5 years of work experience in a customer-facing role or related field
  • Proven track record of driving business outcomes and customer success
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Fluency in English, with proficiency in German and other local languages a plus

About SAP

SAP is a global leader in enterprise software and software-related services. We help our customers run better by using our software to manage business operations more efficiently. Our solutions are designed to help businesses operate more effectively and make better decisions.

Why Join SAP?

At SAP, we offer a dynamic and supportive work environment that is committed to helping our employees grow and succeed. We are a company that values innovation, collaboration, and customer satisfaction. If you are a driven and motivated individual who is passionate about customer success, we encourage you to apply for this exciting opportunity.

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