Regional Operations Coordinator

3 giorni fa


Genoa, Liguria, Italia Costa Crociere A tempo pieno

**About the Role**

As a key member of our shore excursion team, you will play a vital role in ensuring the smooth operation of our shore excursions. You will work closely with the Tour Manager to oversee the quality of our excursions and ensure guest satisfaction.

  • You will be responsible for proposing innovative ideas to enhance revenue and stay up-to-date with shore excursion selections.
  • As a liaison between guests and our shore excursion teams, you will address any requests or inquiries promptly and provide excellent service to all guests.
  • You will join guests on tours, promoting upcoming ports and excursions, and assist with translations as needed.
  • Additionally, you will handle accounts, complete reports, and organize tour tickets to support the Tour Manager.

**Requirements**

  • You hold a Secondary school Diploma or a degree in tourism or languages.
  • You have a proven track record in Sales or Tour Operator and previous onboard experience in a similar role.
  • You bring experience in staff management and supervision and master English and Italian language, and you speak fluently a third language among French, German, Spanish, Portuguese, Chinese.
  • You have a good command in MS Office (Excel, Word, PPT).

**About Us**

Welcome to Costa Crociere, where you can embark on extraordinary adventures while growing personally and professionally. We offer comprehensive travel arrangements, onboard meals, and accommodation, as well as exclusive discounts and perks when on board and the opportunity to have your family and friends visit you.

We are an inclusive and diverse community where everyone belongs, and we are excited to have you join us.



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