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Sales Representative

2 mesi fa

Venezia, Veneto, Italia Versace A tempo pieno

About Versace

Versace is a leading global fashion design house founded in 1978. As a company, we embody the spirit of Italian heritage, fearlessly luxury forward, iconic design, and a family-first culture where we believe in the empowerment, motivation, and growth of all employees.

Our Culture

We are a team of stylish, fashionable, and elevated individuals who have a drive to achieve results and a passion for customer engagement. Success starts with being an entrepreneur, acting as a strong brand representative in the community, and growing your business through client relationship management and events.

What You Will Do

The Sales Associate will be responsible for building relationships with customers and maximizing sales opportunities, while maintaining store standards in terms of image, product, and operations, and delivering the Versace customer experience.

Key Responsibilities

  • Partner with management team to strategically achieve sales targets
  • Strive to always increase brand and product knowledge
  • Master selling skills to satisfy customer needs
  • Take action to maximize the sales opportunity on all categories
  • Embrace and promote our Retail Excellence Program with both clients and staff
  • Build strong partnerships with clients, peers, and management through effective communication
  • Ensure superlative customer service standards to meet customer expectations
  • Act as brand ambassador to build relationships with new customers and VIP clientele
  • Deliver the ultimate Versace experience to increase customer loyalty
  • Drive results through delivering an elevated customer experience both during and after sale service
  • Capture customer data all the time
  • Proactively take possible actions to maintain a long-term relationship with customers
  • Participate in the organization of In-store Promotional events
  • Implement and manage the boutique's community outreach program to maintain active social relationships with clients
  • Ensure the stock and the backroom are effectively managed and operational duties are met (goods receiving, transferring, stock take, stock arrangement, reporting etc.)
  • Remain in compliance with operational and company policies and procedures
  • Ensure store presentation and visual merchandising standards are maintained according to company directives and participate to VM set-up

Requirements

  • 2+ years' experience in retail - luxury experience preferred
  • Computer skills to include operation of retail sales system, Word, Excel

About Us

Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.